Meetings are at the core of human interaction, governance, and diplomatic practice. The COVID-19 pandemic accelerated the use of technology to organise meetings online. A hybrid format, which combines face-to-face with online meetings, is emerging.

ConfTech captures Diplo’s 20+ years of experience in e-learning, e-diplomacy, and e-participation to help countries and organisations transition from onsite to online. ConfTech is supported by the Governments of Finland and Switzerland, and through operational support to Diplo by the Ford Foundation. Get in touch with us at conftech@diplomacy.edu


ConfTech in action! 

Diplo’s online conference The Future of Meetings, held on 12 May 2020, was built around a new concept of online meetings, involving short interactive discussions for an optimal use of time, pointed discussions, and mental creativity. The conference also discussed the new hybrid way of meeting, which combines virtual with face-to-face, and many other pressing questions and how to solve them. View the recordings, and read a summary of the discussions. Visual elements were developed by Diplo’s Creative Lab.


Become a certified moderator with our Online Meetings and Conferences online course

Online meetings and conferences have become a necessity for most organisations. In our four-week highly interactive and practice-based course, you can learn how to plan, manage, and run successful online events - from choosing and using an appropriate technical platform, and planning the entire process from the initial idea to follow up, to effectively moderating interaction in an online environment.

It was an authentic and highly memorable learning experience to participate in Diplo’s Online Meetings & Conferences course, which is specifically tailored to the preferences of geographically dispersed attendees, being exposed to international relations and high-level meetings. Not surprisingly, the engagement has opened up a plethora of opportunities for creativity and reflection, fostering teamwork and constructive discussions. Most importantly, however, implementing task-based moderation exercises has greatly boosted both my intrinsic motivation and on-the-job performance, whilst profoundly shaping my career aspirations. I truly enjoyed this course and the innovative e-learning format it was presented in!

– Marija Radović Monitoring & Reporting Coordinator, Department for Planning, Programming, Monitoring and Reporting on EU Funds and Development Assistance, Ministry of European Integration of the Republic of Serbia

Click the button below to learn how to apply for the course.

Learn more and apply!

 

Latest news & articles

Innovation in online meetings: SEEDIG 6

Sorina Teleanu   20 Sep 2020   Diplo Blog, Diplomacy, E-Diplomacy

[ConfTech #5 discussion summary] How to ensure the functional continuity of global diplomacy in a time of crisis

Katarina Andjelkovic and Andrijana Gavrilovic   03 Apr 2020   Diplo Blog, Diplomacy, Webinars

[ConfTech #2 discussion summary] Technology and human rights in times of crisis

Natasa Perucica and Katarina Andjelkovic   27 Mar 2020   Diplomacy, E-Diplomacy, Webinars

Upcoming


  HELP DESK

helpdeskCOVID-19 has forced the world to shift to a digital way of working and meeting, creating a new normal, which is likely here to stay. While some have managed to adapt easily, others need a helping hand to transition to online meetings and conferences, and to selecting the right approach and tools. 

The Help Desk provides immediate advice to help countries and organisations identify solutions and make quick decisions on how to organise and run online meetings and events. The Help Desk also helps meeting organisers identify and manage unknown unknowns. 

There are two ways to access the Help Desk:

  1. Toggle on the live chat, by clicking on the chat icon on the bottom right-hand corner. Enter your name and official e-mail address, and wait for a Help Desk staff member to respond.
  2. Alternatively, send us an e-mail at conftech@diplomacy.edu with your query.

 


OUR SURVEY OF PLATFORMS

Choosing the right platform and tools depends on how small or large your group will be, the level of engagement during the meeting or event, the duration of each meeting, and the regularity.

Think also about the technical expertise of your group, and the skills needed to use the platform. Will you use multimedia during the meeting? Will your participants connect also through mobile devices? What is the cost you are willing to pay? To help you choose the right option for your needs, we’ve reviewed some of the leading online platforms.

 

Research

ConfTech LabThe number of events shifting from physical to online venues is increasing every day. Diplo's Conference Tech Lab is monitoring closely to identify new trends.

Author: Diplo's ConfTech Lab,

Human resourcesHuman resources is a common issue among event organisers. The size of your organising team depends on the size of your event (and your budget). 

Author: Diplo's ConfTech Lab,

ConfTech LabThere is a wide range of terms used to describe the use of electronic tools for meetings. Here's what we're observing.

Author: Diplo's ConfTech Lab,

ConfTech LabZoom's ease-of-use has earned it a top spot among the world's most popular online platforms. In this beginners' guide for hosts, we show you to use it.

Author: Diplo's ConfTech Lab,

ConfTech LabShould I encourage participants to use video? How long should the Q&A be? Oh, and do I allow speakers to use PPTs?

Author: Diplo's ConfTech Lab,

ConfTech LabContext is the main victim in online events. With your light-hearted hat on, watch the 'incidents' captured on video. Plus, follow our tips for an incident-free appearance.

Author: Diplo's ConfTech Lab,

  CONFTECH LAB GENEVA

The ConfTech Lab in Geneva uses the latest technology
to develop innovative ways of hosting and moderating
online and hybrid events.

The lab will be launched in October 2020. Stay tuned!

HANDS-ON SUPPORT

Meeting organisers who are pressed for time can outsource their meeting or event to ConfTech for tailored hands-on assistance.

Send us your requirements by email at conftech@diplomacy.edu, and we will send you a proposal or quote.

 


ABOUT

ConfTech captures Diplo’s 20+ years of experience in e-learning, e-diplomacy, and e-participation to help countries and organisations transition from onsite to online. 

ConfTech achieves its mission through five areas of work: 

  1. Help Desk: The Help Desk provides immediate advice to help countries and organisations identify solutions to their needs, and make quick decisions on how to organise their meetings.
  2. Hands-on support: Meeting organisers who are pressed for time can outsource their meeting or event to ConfTech. ConfTech’s hands-on service includes conceptual planning, programme shaping, platform set-up, communications support, on-the-day tech assistance, video-based and chat-based moderation, and event reporting.
  3. Training: The intensive four-week course teaches participants how to plan and run a successful event, from choosing the right platforms and apps, to moderating effectively. 
  4. Labs: The first ConfTech lab, in Geneva, will be equiped with the latest technology to develop innovative ways of hosting and moderating online and hybrid events. Stay tuned for the launch.
  5. Research: The Future of Meetings library offers how-to guides, articles, and videos on the many aspects of online meetings, to help others plan and implement their ideas.

Contact: conftech@diplomacy.edu