Internet governance and service provision in Zimbabwe

Internet Guide for Diplomats

The Internet Guide for Diplomats is the first guide specifically conceived and realised to assist diplomats and others involved in international affairs to use the Internet in their work. The book includes both basic technical information about the Internet and specific issues related to the use of the Internet in diplomacy. Examples and illustrations address many common questions including web-management for diplomatic services, knowledge management and distance learning.

The Internet and diplomats of the 20th century

The Internet and diplomats of the twenty century: how new information technologies affect the ordinary work of diplomats.

The World Summit on the Information Society (WSIS)

Written just before WSIS 2005, Petru Dumitriu takes us through an accounted journey of the WSIS process from 2003 in Geneva to the preparatory stages of the Tunis Summit in 2005. In this chapter Dumitriu also put forward suggestions for a post-multistakeholder summit where all stakeholders could use their creativity and resources to consolidate what has been established and to develop new forms of dialogue and partnership among themselves.

The network neutrality debate and development

This study focuses ont he Net Neutrality controversy. It aims to answer a number of questions including - If Net Neutrality deserves protection, the question is how? Should a political or legal solution be enacted at national or international levels? Can we trust an informal free-market solution that may develop on its own, or should legal and political means be used to enunciate this principle? Will market forces ensure the best outcome, whatever this may be?

Developing Community-level Capacity Assessment Tools: Perspectives and Practical Applications in the Context of Rural Africa (Briefing Paper #11)

Data protection on the Internet and its lack of regulation in Paraguay: adequate regulation for call centres

This research focuses on data protection regulations in Paraguay in order to analyse whether it contains provisions regulating the computerised processing of personal data and transborder data flows.

Le code du travail burkinabé face au télétravail: Comment adapter le code du travail burkinabé pour qu’il réponde aux exigences du travail à distance?

Les TICs et l’Internet particulièrement ont étouffé le fondement de la nécessaire présence physique du travailleur dans l’entreprise. Au Burkina Faso, ce contexte a créé de nouvelles opportunités dont le travail à distance, depuis l’accession du pays au cyberespace en 1996.

Towards a secure cyberspace via regional co-operation

The study Towards a secure cyberspace via regional co-operation provides an overview of the international dialogue on establishing norms of state behaviour and confidence-building measures in cyberspace.

Diplomacy as an instrument of good governance

The functioning of diplomacy is influenced by a complicated combination of different interrelated factors. This paper briefly analyses their impact on the evolution of diplomacy and discusses how diplomacy as an instrument of good governance should adjust itself to meet the new challenges, to become more relevant, open and agile, to modify its methods and to fully utilise opportunities offered by the technological revolution.

Report of the Working Group on Internet Governance

Cybersecurity in the Republic of Fiji

This paper discusses cybersecurity in Fiji and offers recommendations to challenges such as the vulnerability of systems due to lack of a cybersecurity framework. The poorly framed laws and lack of appropriate policies.

UNCTAD Digital Economy Report 2021

The Digital Economy report 2021 provides a review of studies dealing with cross-border data flows and analyses the inequalities in the data-driven digital economy. The Report looks at existing governance approaches at national, regional and multilateral levels, with a bearing on data flows. It calls for a balanced approach to global data governance that could help ensure that data can flow across borders as freely as necessary and possible, while achieving an equitable distribution of benefits, within and across countries; and addressing risks related to human rights and national security.

The Information Society Library

The Information Society Library (ISL) is a series of non-technical booklets providing information and guidelines on key cyberspace- and Internet-related issues.

Inclusive Internet Governance

In this paper, Derrick Cogburn outlines a vision for multistakeholder democratic participation in global information and communication policy processes. Drawing on international regime theory, Cogburn suggests that the UN World Summit on the Information Society (WSIS) is an explicit attempt to formulate the principles, norms, and values of an emergent international regime to govern the information society in general, and the Internet specifically.

A sustainable project with great results

It is a sustainable project with great results. The participants of our capacity building projects are currently taking charge of managing local initiatives, drafting regional ICT policy plans and training their own teams.' - Dhrupad Mathur from India

Cybersecurity competence building trends

Report on cybersecurity competence building trends in OECD countries.

The benefits of e-learning

'There is a difference from taking a physical course, and some nuances of real-world, human interaction were missing. Yet, in a way, this difference helped me to concentrate better... in e-learning, one can stay more focused...' - Janyl Bokonbaeva from Kyrgyzstan

The use of ICT in human rights promotion: A case study of the African Commission on Human and Peoples’ Rights

The paper seeks to render a critical analysis that will lead and co-ordinate a programme of promotional work across the region, including the integration of ICT strategies in its promotional work.

Exploring the need for speed in deploying information and communications technology for international development and bridging the digital divide

This paper comes on the eve of the millennium development goals deadline of 2015 which acknowledges ICT as the enabler for speeding towards the finish line. The quest is to explore whether we are all speeding towards a clearly defined goal, given our varied capacities and affinities.

NETmundial Multistakeholder Statement

Development Effectiveness: What Have We Learnt?

For an effective taxation of electronic commerce in Madagascar

This research paper focuses on the taxation of electronic commerce (or e-commerce) in Madagascar. The objectives of this project are to offer insight and help the fiscal administration for future governmental programmes focusing on the taxation of e-commerce in Madagascar.

Exploring the benefits of digital education

'The government of Nigeria is making a giant stride to improve the situation by rolling out programs that would in one form or the other include Information Technology in the curriculum of primary and secondary students.' - Ijeoma Ogbuagu from Nigeria

Teaching computer literacy to alleviate poverty

'I am involved in strengthening education policies at a global level through a forum that will bring representatives from national and international organizations, experts, teachers, NGOs and the youth who are engaged in education...' - Charity Gamboa from the Philippines

Developing ICT for youth and people in rural settings

'There is a huge need for online learning infrastructure at the national level in my country and I am sure it is the same in other small island developing states... I encourage governments to have their public servants, in particular youth to study Internet governance...' - Fuatai Purcell from Samoa

IGCBP2011 research project summaries for EuroDIG 2011

The publication contains research project summaries written by students of the 2011 Research Phase of the Internet Governance Capacity Building Programme (IGCBP2011). The summaries were presented during EuroDIG 2011.

A New Diplomacy for Sustainable Development: The Challenge of Global Change

World Summit on the Information Society and development of Internet diplomacy

The purpose of this paper is to identify new developments and innovations in diplomatic practice resultant from the WSIS and WGIG. First, the author describes the overall WSIS framework and specific aspects of the WGIG. Second, he identifies the new developments and innovation in diplomatic practice that are likely of lasting importance. The author does so by comparing WSIS diplomatic practice to the practices developed during other major UN summits held since the Rio Earth Summit in 1992.

Work Programme on Electronic Commerce

Internet governance (IG) as a diplomatic priority

This dissertation demonstrates that IG is a significant, emerging diplomatic process that should be studied and addressed seriously by diplomats to prepare them to manage the implications it has for future impact on global governance of the Internet.

Developing awareness of IG issues

‘While employers and tertiary institutions have been providing Internet access to their employees for the last 10–12 years, the majority of Fijians have only been able to afford Internet access at home within the last five or six years...’ - Sam Goundar from Fiji

Tunis Agenda for the Information Society

The e-learning experience

'My vision for Malawi is to have educational institutions connected to the Internet and to each other. This would provide for reduction in cost, as we would... use lecturers/teachers from other institutions to teach students across the country...' - Ulemu Nyasulu from Malawi

Report of the Intergovernmental Committee of Experts on Sustainable Development Financing

Report of the Intergovernmental Committee of Experts on Sustainable Development Financing.

Enyclopedia of International Development

Achieving Zero Hunger: The Critical Role of Investments in Social Protection and Agriculture

E-teaching social programmes

'I had to use all possible means of getting people to participate actively in the programme... What learning style does a person have? Is it part of his or her culture or not? These were the questions for which I looked to find answers.' - Veronica Cretu from Moldova

An Introduction to Internet Governance

'An Introduction to Internet Governance provides an excellent entry point. It has introduced many diplomats and officials to this emerging field of global policy. For others, it will stimulate reflections from linguistic, legal, and other perspectives. This book clearly shows that although the Internet is a ‘technical’ invention, its governance is far from simply a technical issue. Kurbalija’s book highlights the legal, social, linguistic, and economic perspectives of Internet governance. It is an impressive introduction to this emerging field of global policy' - Nitin Desai, former Chai...

Emerging Leaders for a Digital World (2011): Dalsie Greenrose Kalna Baniala from Vanuatu

‘With the number of training courses I have attended, including attending the Internet Governance Forum (IGF), I have learnt a lot.’

The World Bank’s Contribution to Poverty Reduction in Peru

Peru’s economy has improved significantly, however poverty is an imperative issue that is not progressing as expected.

Report: The geopolitics of digital standards: China’s role in standard-setting organisations

Standards for digital technologies are all around us, enabling devices to interact with each other, allowing us to connect to mobile networks, and facilitating the exchange of information. By providing rules or guidelines for the development and functioning of technologies, products, and services, standards foster interoperability and enable safety and quality of service. This report provides an overview of the digital standardisation ecosystem and explores China’s role within this ecosystem.

Incorporating IG issues into teaching

‘I strongly believe that personal development is most important for my teaching and research. Indeed, I have always been keen to improve my areas of expertise and share newly acquired knowledge with my students.’ - Lenandlar Singh from Guyana

Reframing Internet Governance Discourse: Fifteen Baseline Propositions

The EU’s New Commission: Digital Policy in the Limelight (Briefing Paper #13)

In this briefing paper, Dr Stephanie Borg Psaila analyses Ursula von der Leyen's new EU Commission's emphasis on digital policy for 2019–2024.

Tackling privacy issues

'It is necessary to focus the IGF discussion on the real problems associated with the collection and use of personal information. The reality is that there is very little that consumers can do today to protect their personal data...' - Katitza Rodriguez from Peru

Improving the practice of cyber diplomacy: Training, tools, and other resources – Final study

This study analyses the capacity development of cyber diplomacy, including training opportunities, tools, and other resources, and looks at their reach, take-up, and what should come next. Why? Because although cyber diplomacy, the conduct of diplomacy with respect to a state’s interests in cyberspace, is too important to ignore, the participation of countries is far from ideal.

The secret life of a cyber vulnerability

The comic brings a worrying, yet realistic and educative story that follows a life of a cyber vulnerability, from its inception to its deployment for an actual cyberattack.

Book of Abstracts (Internet Governance)

This collection of abstracts comes from from research projects conducted during the 2010/2011 Internet Governance Capacity Building Programme (IGCBP).

Special Ministerial Event on Food Security and Sustainble Development in Small Island Developing States

Internet governance and service provision in Zimbabwe

From an Internet governance perspective, multilingualism and security have been two of the cornerstone themes since its inception. The security theme addresses topics regarding the Domain Names System (DNS), Public Key Infrastructure (PKI), Internet attacks, security awareness, and policies and legal measures to ensure a safe and secure Internet experience. Security is a very diverse area where multiple topics should be tackled, and ignoring one or more topics while securing other areas would still jeopardise the safety of Internet users.

Making the link between IG and e-learning

‘Students and teachers do not have to sit in the classroom or be face-to-face but can now take part in e-learning from anywhere in the world and at any time, thanks to online facilities.’ - Shareeni Kala from Fiji

Education Counts: Towards the UN Development Goals

Opening one’s eyes to opportunity

'John Walubengo introduced me to KictaNET... I got involved in ICT and... what it could do at a time when Kenya was revising its national ICT policy...' - Judith Okite from Kenya

Global Cross-Border Privacy Rules Declaration

Global Cross-Border Privacy Rules Declaration Recognising that growing Internet connectivity and the digitisation of the global economy have resulted in the rapid increase in the collection, use, and transfer of data across borders, a trend that continues to accelerate; Conscious that trusted cross-border data flows are indispensable—not just for big, multinational technology companies, but for […]

Development diplomacy and poverty reduction strategy

Lichia Yiu and Raymond Sanner describe in detail the application of development diplomacy in the context of international co-operation for poverty reduction in Highly Indebted Poor Countries. In particular, the authors describe the goal of the International Labour Organisation – a non-state actor – in advocating the inclusion of employment and Decent Work Agenda policies in Poverty Reduction Strategy Papers, an instrument developed by the International Monetary Fund and the World Bank.

Updating International Geneva to the Data-driven Era (Briefing Paper #12)

In this briefing paper, Ms Rafaela Marinho and Mr Avi Krish Bedi outline their research on how international organisations (IOs) in Geneva address and use big data in their work.

Book of Abstracts – IGCBP Policy Research Project

Electronic government equals sustainable development for Guyana

Electronic government (e-government) equals sustainable development for Guyana. This is the thesis illustrated by this paper along with the possible constraints involved in implementing e-government.

Transforming Our World: The 2030 Agenda for Sustainable Development

Oslo Summit: Financing Education in Developing Countries

The impact of development on a society

‘A critical activity will be information dissemination – educating people about IG issues and assisting them in formulating views and opinions that can not only be applied to their lives, but which can be communicated to national and regional leaders as appropriate.’ - Michele Marius from Jamaica

The use of Information and Communications Technology (ICTs) in human rights promotion: A case study of the African Commission on Human and Peoples’ Rights

The employment of ICT tools as a weapon of choice at the African Commission on Human and Peoples' Rights, an organ established within the African Union with a broad mandate of spearheading human rights promotion on the African Continent has not been emphasised as a crucial element in the struggle towards achieving human rights promotion and protection on the African continent, with the resulting consequence that the Commission is not as visible and known to the people that it is supposed to serve.

Introducción a la Gobernanza de Internet

Aunque la gobernanza de Internet trata de los fundamentos del mundo digital, la gobernanza no puede manejarse con la lógica digital binaria de lo verdadero o lo falso, lo bueno o lo malo. En cambio, el sujeto exige muchas sutilezas y sombras de significado y percepción, requiriendo un enfoque analógico, cubriendo un continuo de opciones y compromisos. El objetivo del libro Introducción a la Gobernanza de Internet, del Dr Jovan Kurbalija, es proporcionar una visión general de los principales temas y actores en el campo a través de un marco práctico para el análisis, discusión, y resolu...

Pricing the right to education: The cost of reaching new targets by 2030

This paper shows there is an annual nancing gap of US$39 billion over 2015-2030 for reaching universal pre-primary, primary and secondary education of good quality in low and lower middle income countries.

In search of the most sustainable and coherent diplomatic approaches to addressing the fundamental challenges Small States (including Small Island States or SIDS) perennially face in an uncertain world of hegemonic giants

Small states, in every sphere of natural and human activity, are negatively and disproportionately impacted by crises, when compared to their hegemonic, larger and stronger counterparts.

Bandwidth management: the public policy approach in a university campus network

This research presents an example of how evidence-based policy-making can lead to bandwidth optimisation in a university network, giving rise to improved network performance and cost savings.

ICANN and internet governance: sorting through the debris of ‘self-regulation’

The Hypocrisy Threatening the Future of the Internet

Factors influencing broadband adoption and digital content consumption in developing countries: A case from Pakistan

This paper attempts to redress the issues of broadband adoption and digital content consumption and provides detailed analysis on the factors that influence them, and rejection determinants in a developing country like Pakistan.

Adoption and adaptation of e-health systems for developing nations: The case of Botswana (Research by Benson Ncube)

This paper seeks appropriate solutions to improve the access and capability of the health delivery systems in Botswana. The research reveals that many countries are now using information-based services to assist in the administration and delivery of medical services via telecommunication infrastructures.

How is trust defined in Internet governance organisations? (applied ethics in not-for-profit Internet organisations, managing critical Internet resources – a case study on trust)

The Feasibility of Information Communication Technology as a Tool for Development: Caribbean Community Perspectives

As a result of global trends relating to trade, many small economies continue to seek replacements for traditional markets which no longer offer preferential treatment.

Intergovernmental organisations sharing and linking open and real-time data for inclusive governance

The rapid rise of the Internet has encouraged the use of open, real-time, and linked data to help understand and improve development processes.The advancement of data use for development without an Internet governance framework, however, raises the importance of inclusion of the most marginalized, as well as privacy and security. This paper will examine such issues, as well as the role inter-governmental organisations can play in helping to encourage the use of data while supporting the protection of privacy and security.

Defining development in the context of current realities

‘My personal knowledge reflects other cultures and types of people in Fiji and the Pacific. I live not only with one race but with many who have different cultural and traditional values.’ - Anju Mangal from Fiji

Interplay between Telecommunications and Face-to-Face Interactions: A Study Using Mobile Phone Data

Global Inviolability of the Internet Root Zone (Briefing Paper #1)

Dr Kurbalija explains the internet root zone, and highlights the context and controversy of questions about its inviolability. Possible solutions identified by him include legal elements (customary law, diplomatic law, common heritage of mankind), 'software' inviolability, and 'hardware' inviolability.

Statement on the Common Heritage of Mankind to the Internet’s critical infrastructure by Dr Alex Sceberras Trigona, Malta

Statement by Dr. Alex Sceberras Trigona, Special Envoy of the Prime Minister of the Republic of Malta, covered a few critical questions: Should the Internet be left to develop alone or should we endeavour to bring it into the fold of Common Heritage of Mankind [CHOM]? Should the Internet be left unprotected, governed only, as […]

Development Aid and Nigeria’s Poverty Challenge: Millenium Development Goals 4 and 5 in Focus

The quest to eradicate poverty has been identified as the most critical challenge facing development in the world today. Women and children are disproportionately affected by poverty.

Promoting e-Commerce in developing countries

This study examines the advantages and possibilities for the use of digital signatures to carry out electronic transactions. It focuses on developing and transition countries that have not fully implemented the use of digital signatures in their economic, commercial and productive processes. An important aim of this research is to create awareness on the likely effects for enforcing the use of digital signatures to carry out e-commerce transactions on the economies of developing and transition countries. The study also proposes key issues to be considered for policy-makers in countries in orde...

Launching an ICT campus and beyond

'I found that living in a developed economy is quite different from living in my developing country environment. Things like the Internet are taken for granted...In sub-saharan Africa, lack of the same (Internet) resources would automatically discourage me...' - John Walubengo from Kenya

The Vulnerability of the Small Island Developing States of the Caribbean

Breaks through the barriers of development

‘Capacity building is necessary to allow for equal participation... It will require all of us who have leadership positions to gain more knowledge to be able to provide, promote, and support Internet access for all.’ - Angelic Alihusain-del Castilho from Surinam

How effective is direct remote interaction in EuroDIG?

This report describes the evolution of remote participation in EuroDIG and provides an assessment of the current situation, focusing on the issue of inclusiveness by direct remote interaction. It also provides steps to improve and put in greater perspective the effectiveness and reach of remote participation hubs, as well as outlining further directions research can take regarding the networks of people and organisations mobilised in the process.

Glosario de Acrónimos de Gobernanza de Internet

La última edición del Glosario de Acrónimos de Gobernanza de Internet, compilado por DiploFoundation, contiene explicaciones de más de 130 acrónimos, inicialismos y abreviaturas utilizados en la jerga de la gobernanza de Internet. Además del término completo, la mayoría de las entradas incluyen una explicación concisa y un enlace para obtener más información.

A Tipping Point for the Internet: Predictions for 2018 (Briefing Paper #9)

New threats: the cyber-dimension

Mediation and artificial intelligence: Notes on the future of international conflict resolution

Over the last years AI has emerged as a hot topic with regard to its impact on our political, social, and economic lives.

The Milennium Development Goals Report 2015

DDoS – Available Weapon of Mass Disruption

The increasing militarisation of cyber-space comes in response to fears of critical damage caused by digital weapons like Distributed Denial-of-Service (DDoS). Understanding that the botnets are the key platform behind DDoS, we compared the costs of running a large-scale attack with the approximate downtime loss in a country-scale attack in case of Serbia, showing that DDoS are readily available weapons of possible mass disruption. Taken as a whole, this paper suggests responding to risks by combating cybercrime as the DDoS enabler, rather than by militarisation.

Marrying education with ICT

‘It is necessary to ensure the responsible use of technology and to stress the innovation and knowledge sharing that technology allows over the opportunity for piracy, slander, and other ‘negative’ activities’ - Arlene Buckmire-Outram from Grenada

Introducing child safety in Romanian schools: Does the existing primary and secondary curriculum address online safety?

This paper examines the idea of an online child safety policy for Romania, which would provide an initiative to encourage smart online behavior in young children, prepare them to surf the Internet, and educate them to avoid its dangers. As technology develops and more and more children spend time online, they are exposed to numerous threats, dangers and potential abuse. Children need to learn how to behave online, how to critically assess their activities online and act accordingly.

Stakeholderism in African Internet Governance: the Case of the .africa gTLD

In 2012, ICANN announced plans to delegate over 1000 new generic top level domain names, one of which was the long awaited .africa.

A study of the UN Working Group on IG – MSP in communication technology for development at the global level

The paper aims to identify best practices and lessons learned in multi-stakeholder partnership (MSP) practices at the global policy level through a participatory methodology based on interviews and an online electronic survey.

Rapport: Des voix africaines plus fortes dans le numérique : construire une politique étrangère et une diplomatie africaines du numérique

À mesure que le dynamisme numérique de l'Afrique s'accroît, sa participation à la politique numérique mondiale doit augmenter. Dans cette transition, les pays africains doivent composer avec les réalités géopolitiques de notre époque.

Bridging the digital divide

‘Internet governance (IG) is a new field which lacks expertise in Madagascar. Some of the pressing issues in Madagascar are the digital divide, IT illiteracy, and the inadequacy of national jurisdiction with technology advances.’ - Zoniaina Fitahiana Rakotomalala from Madagascar

Re-imagining the future

‘There is so much work still to be done. There are so many unraveling threads. There is so much still to create. There is much need to better use the Internet for development.’ - Sheba Mohammid from Trinidad and Tobago

Cybersecurity in the Western Balkans: Policy gaps and cooperation opportunities

Report on cybersecurity cooperation in the Western Balkans.

Freedom of Expression on the Internet

The Internet for the first time entirely made possible the fulfillment of the Article 19 of the Universal Declaration "Everyone has the right to freedom of opinion and expression; this right includes freedom to hold opinions without interference and to seek, receive and impart information and ideas through any media and regardless of frontiers". On the Internet, everybody is, even unconsciously, sending or receiving information, sharing idea and changing views. However, at the same time it has again showed how diverse the world is and how cultural, political, religious and social differences m...

Data Diplomacy: Mapping the Field

The adoption of open data policies and the standardization of data collection were among the recommendations made during DiploFoundation's Data Diplomacy Roundtable: Mapping the Field, a brainstorming event that took place on 5 April 2017 – on the role of (big) data in international affairs and diplomacy.

Understanding the Digital Divide

Making Education a Priority in the Post-2015 Development Agenda

The role of knowledge in the cyber-age of globalisation

In his paper, Richard Falk reflects on the application of information technology on diplomacy, and discusses the challenge of converting information technology to ‘knowledge technology’, and subsequently to ‘wisdom technology’. Yet, the ‘crossroads in human experience’ brings many challenges and dangers which the author analyses.

Empowering women in the IG process

'At the ICANN meeting in Puerto Rico last year I was not aware of anything unusual in the demographics, but in Hyderabad I noticed that while men of my age were quite well-represented, there were comparatively few women...' - Deirdre Williams from St Lucia

Climate Change and Human Rights: A Rough Guide

Namibia’s Digital Foreign Policy and Diplomacy (Briefing Paper #3)

This briefing paper emerged from Diplo's participation in Namibia's Foreign Policy Review Conference (July 2016). In this paper, Dr Katharina E. Höne suggests a three-pronged approach to Namibia's digital foreign policy and diplomacy, and looks at the discourse on information and communications technology (ICT) and development.

Cloud computing: Opportunities and issues for developing countries

This paper looks at how cloud computing will surpass the Internet in adoption and usage as this technology’s users are on the other side of the digital divide. It looks at the diffusion of mobile phones and devices in developing countries and its continuous dramatic rise and at some popular mobile applications that are helping development efforts, such as m-Banking, m-Education, m-Health, m-Agriculture, and others that already exist and are popular within developing countries.

Emerging Leaders for the Digital World 2009

These pages contain the stories of talented people likely to play an important role in future Internet-related developments; all of them former participants in Diplo’s Internet Governance Capacity Building Programme (IG CBP) held between 2005 and 2007.

Addressing the Digital Divide in the Joint Statement Initiative on E-Commerce: from enabling issues to data and source code provisions

This paper examines the evolution of the ‘digital divide’, especially in the context of the WTO Joint Statement Initiative on Electronic Commerce. As an integral part of its analysis, the paper examines textual proposals raised under the current Joint Statement Initiative (JSI) negotiations, especially those submissions on data flows, data localization, and source code. This study has been produced under a project implemented by the International Institute for Sustainable Development (IISD), in consortium with CUTS International, Geneva; BKP Economic Advisors; and InterAnalysis. It was pub...

Evaluation du statut de l’E-Gouvernement en Union des Comores

L’e-gouvernement consiste à l’utilisation des Technologies de l’Information et de la Communication (TIC) par un gouvernement pour transformer sa façon d’administrer, de produire et de délivrer efficacement des services publics aux citoyens.

Net neutrality in Europe

Digital Commerce Capacity Development

This publication presents the thematic approach, methodology, achievements and lessons learned from a capacity development initiative on e-commerce jointly offered in 2017/2018 by DiploFoundation, CUTS International Geneva, the International Trade Centre (ITC), the Geneva Internet Platform(GIP), and delivered with the United Nations Conference on Trade and Development (UNCTAD).

The need for IG regimes and representation

‘Indeed, the Internet can be a doubleedged sword. Consequently, given man’s innate quest to have stability, reliability, and certainty in his life, governance of the Internet is only a natural evolution.' - Valmikki Singh from Guyana

From a Safer Internet to a Better Internet for Kids

The waning of the state and the waxing of cyberworld

This paper discusses whether IT is functioning mainly as an instrument of states in their quest for power and wealth or is principally operating as a transformative agent by market forces and various sectors of civil society.

Diplomatic Reporting in the Internet Era

Paper delivered by Ambassador Victor Camilleri during the E-diplomacy panel on Diplomatic Reporting in the Internet Era after WikiLeaks, held on 9 February, 2011.

Development Co-operation Report 2014: Mobilising Resources for Sustainable Development

The multistakeholder model in Internet policy-making: A case study of Paraguay

Internet Governance was a vague topic in Latin America and especially in Paraguay. Only after Snowden´s revelations of mass surveillance, the topic becomes familiar.

Connecting Asia and Europe | ASEF Outlook Report 2016/2017 | Volume I: Data on Connectivity

ASEF Outlook Report 2016/2017, CONNECTIVITY: Facts and Perspectives offers statistical and qualitative analyses on the status of Asia-Europe connectivity. Volume I: Data on Connectivity, in particular, presents data on Asia-Europe connectivity as it relates to the following dimensions: Digital Connectivity Economics of Connectivity Sustainable Development Connectivity in Culture and Media Connectivity in Education Connectivity in Governance

Internet Governance Acronym Glossary

The 2019 edition of the Internet governance Acronym Glossary, compiled by DiploFoundation, contains explanations of over 150 acronyms, initialisms, and abbreviations used in IG parlance. In addition to the complete term, most entries include a concise explanation and a link for further information.

Digital Commerce Course: a five-year assessment

The publication evaluates the impact of the Digital Commerce Course, aimed at providing capacity building on e-commerce to trade professionals. Over the years, the course has helped trade negotiators navigate an ever more complex e-commerce agenda, which currently encompasses a vast range of issues, from trade facilitation to data protection and cross-border data flows. This course has been offered for five years (2017-2021) by means of a partnership between Diplo Foundation, CUTS International Geneva, the International Trade Centre and the Geneva Internet Platform. For more information about ...

Global Public Goods: International Cooperation in the 21st Century

This collection of papers offers a new rationale and framework for international development cooperation. Its main argument is that in actual practice development cooperation has already moved beyond aid. In the name of aid (i.e., assistance to poor countries), we are today dealing with issues such as the ozone hole, global climate change, HIV, drug trafficking, and financial volatility. All of these issues are not really poverty related. Rather, they concern global housekeeping: ensuring an adequate provision of global public goods. Many important lessons could be drawn by first recognizing t...

E-learning at Fiji National University

In this paper, Fiji National University (FNU) was used to determine the possibility of e-learning. A new programme was chosen and a programme document was written. Based on the programme, a unit syllabus was developed. Given the infrastructure of the information and communication technology (ICT) department at FNU, this project will be deployed as a pilot project for evaluation and monitoring of e-learning research.

Facing challenges for developing countries

'Development challenges are enormous for Africa and they go beyond promoting information and communication technology. One important issue currently is how Africa will solve its energy problems, which are a threat to progress on the continent.' - Ken Lohento from Benin

Leaving No One Behind in the Data Revolution (Briefing Paper #5)

The Rise of TechPlomacy in the Bay area

Tech diplomacy is becoming a necessity for countries worldwide. Countries need to capture the nexus between technology innovation and economic developments. To be effectively present in the Bay Area, countries need to use innovative diplomatic approaches. This report discusses how tech diplomacy can be developed, and more specifically, how countries approach the Bay Area tech industry.

Towards ‘concrete, physical, and local’

'This is not an outside imposition of technology, but an enthusiastic acceptance of support... the ideal situation, where just a push, just a bit of help, can enable the local population to maximise use of resources under their own direction.' - Virginia Paque from Wisconsin, USA

Freedom on the Net 2015

Developing new ways to govern the Internet

'Even if I am participating in the process during the whole year and interacting with many people, meeting them face-to-face at an event like the IGF remains essential... it is the most effective way to network...' - Rafik Dammak from Tunisia

Common African Position on the Post-2015 Development Agenda

The participatory approach that led to the elaboration of the Common African Position (CAP) on the post-2015 Development Agenda involving stakeholders at the national, regional and continental levels among the public and private sectors, parliamentarians, civil society organizations (CSOs), including women and youth associations, and academia. This approach has helped address the consultation gap in the initial preparation and formulation of the Millennium Development Goals (MDGs).

Dealing with cybersecurity challenges

'Various governments have come up with different interventions to address these challenges, like cybersecurity which is on the rise. The development of human resource and capacity building has been identified as one of the stumbling blocks.' - Godfrey Ahuma from Ghana

Emerging Leaders for the Digital World

Emerging leaders, whose stories feature in this publication, are among 501 participants from 60 ACP countries who participated in the Capacity Development programme in ICT Policy and Internet Governance for Africa Caribbean and Pacific (ACP) 2010/2011.

Lethal Autonomous Weapons Systems: Mapping the GGE Debate (Briefing Paper #8)

Digital Markets Act

The Digital Markets Act (DMA) aims to ensure the proper functioning of the EU internal market by 'promoting effective competition in digital markets' and, in particular, a fair and contestable online platform environment.

From Harmonising Cyberpolicies to Promoting Twiplomacy: How Diplomacy Can Strengthen Asia-Europe’s Digital Connectivity

This text was published in the ASEF Outlook Report 2016/2017.

Measuring the Information Society Report 2015

Searching for Meaningful Human Control. The April 2018 Meeting on Lethal Autonomous Weapons Systems (Briefing Paper #10)

In this briefing paper, Ms Barbara Rosen Jacobson analyses the debate of the April 2018 meeting of the Group of Governmental Experts (GGE) of the Convention on Certain Conventional Weapons (CCW). The group was established to discuss emerging technologies in the area of lethal autonomous weapons systems (LAWS).

Improving the practice of cyber diplomacy: Training, tools, and other resources – Phase I

Cyber diplomacy, the conduct of diplomacy with respect to a state’s interests in cyberspace, is too important to ignore. Yet, the participation of countries is far from ideal.

Sustainable Capacity Building: Internet Governance in Africa – An Action Plan

Enhancing sustainable capacity building on internet governance (IG) would have positive consequences within and beyond the African context. Considering the importance of the issues that fall under the framework of IG – ranging from providing access to infrastructure to promoting cybersecurity and fostering emerging technologies – it is possible to conclude that strengthening IG capacity building could ultimately contribute to developing the capacities required for implementing the Digital Transformation Strategy for Africa (2020-2030) (African Union, 2020a) and the Agenda 2063 (AU Commi...

Australian aid: Promoting prosperity, reducing poverty, enhancing stability

Local hubs and the work of the RPWG

'It was also very important for me to join other members of the RPWG to be physically present at the IGF, so we could follow the implementation of the RP mechanism, working in partnership with the Secretariat... and providing assistance to the hubs.' - Marilia Maciel from Brazil

Information and communications technologies for development

Digital Opportunities for All: Meeting the Challenge

Creating enabling environments for access to the Internet

'In most developing countries access to the Internet for people without disabilities is an issue. Thus the thought of access to people with disabilities is rarely considered.' - Emmanuel Edet from Nigeria

How safe are we? Security risks of the social networks

We are witnessing an extreme proliferation of the social networks, which can be seen in two ways: an expansion of social network websites, and an increase in the number of people who are starting to use them. The author describes the risks associated with social networks, mostly associated with user's privacy, and the responsibility for those risks. This paper also analyses whether the rules proscribed so that social network providers can distance themselves from possible abuses are really designed to help the users be safe.

Peacetime Regime for State Activities in Cyberspace

The publication covers in a multi-disciplinary approach the technical, legal, policy and diplomacy aspects of State activities in cyberspace during peacetime. It consists of 23 chapters of academic nature, elaborated by 24 authors specialised in the respective areas of expertise. Diplo's Dr Jovan Kurbalija contributed the chapter on E-diplomacy and Diplomatic Law in the Internet Era.

Access of ICT benefits for underserved rural communities in developing countries: A case study from Nepal

Policy-makers and governments in developing nations can implement more effective policies and frameworks by gaining a better understanding of the factors that support stakeholders and partners to extend the benefits of information communication technology (ICT) to rural communities. The aim of this paper is to answer the framework to follow for extending access to ICT benefits in underserved rural areas of a developing country.

Small states in the global politics of development

Much of the discussion surrounding small states has treated them as a discrete category, with common vulnerabilities and opportunities. However, a productive approach is to look at the global politics of development, and then see where small states fit in. The author looks in turn at the global politics of finance, trade and the environment. He concludes that small states have been largely unsuccessful in asserting their own interests in global politics, and that (to the extent that it is possible to generalize about states which differ greatly) vulnerabilities rather than opportunities are th...

The road to dignity by 2030: ending poverty, transforming all lives and protecting the planet

Maturity of cybersecurity initiatives in Malawi: A comparison with the drive for fast and ubiquitous Internet connectivity

This study looks at the current state of cybersecurity initiatives in Malawi against a background of significant efforts to greatly enhance Internet connectivity speeds and access. Focus is therefore placed on cybersecurity-related standards, policies and legislation, and cybercrime law, as well as higher- and end-user-education programmes.

Crossing the Executive Digital Divide

Information and communications technologies (ICT) have become critical in business, government, manufacturing, critical infrastructures, academia, and, literally, everywhere else, and yet, despite the large sums of money involved, ICT remains the least well understood function in an organization.

Facing the challenges of an Africa-wide ICT strategy

'There is a need to address these challenges to enhance the capacity of the AU organs, institutions and member states to better respond to instances of ICT policy in Africa. As part of the evolving African governance architecture, there is a need to formulate an ICT strategy...' - Eliot Nsega from Uganda

The Role of Regional Cooperation in Eradicating Poverty and Aid Dependency in East Africa

The hypothesis of this thesis is that regional cooperation and integration are effective tools in alleviating poverty within nations and reducing their dependency on foreign or development aid.

Policy and regulatory challenges to deploying blockchain technologies

Abstract: Blockchain technologies are heralded by some as one of the most promising innovations after the Internet. The concept’s origins are linked to Bitcoin, a paperless cryptocurrency, and the first decentralized digital currency that works without a central bank or single administrator.

Une introduction à la gouvernance d’Internet

La gouvernance d’Internet n’est pas un sujet simple. Bien qu’elle traite d’une notion qui se veut être un symbole représentatif majeur du monde numérique, elle ne peut pas être abordée avec une simple logique numérique binaire qui ne reconnait que le vrai et le faux, le bon et le mauvais.

A developing country’s perspective on IG issues

'Among all the country members of the East African Community, only Burundi, my country, was absent from that EAIGF... That’s why, at the end of the IGF in Hyderabad, I came back with a new dream: An IGF Burundi.' - Jean Paul Nkurunziza from Burundi

Broadening the diplomatic bandwidth

‘I believe whistle-blowing websites have a greater role to play in the future of the humankind. These are a few of the issues that I became aware of through DiploFoundation, on whose blogosphere these issues continue to be debated.’ - Felix Samakande from Zimbabwe