Digital Diplomacy and the ICRC (Briefing Paper #7)

In this briefing paper, Ms Alice Maillot discusses the potential of digital diplomacy for the International Committee of the Red Cross (ICRC). She looks at the changing nature of diplomacy, new developments in digital diplomacy, and how the ICRC can implement and adopt some of the current trends.
Resource type
Author
Year
File
Briefs and Reports
Alice Maillot
2017
She finds that:
  1. The main competitive advantages of the ICRC lie in its multidisciplinary approach and in its capability to combine policy expertise, politics, operational expertise, and strong power to disseminate humanitarian values and to influence the way it is perceived by its stakeholders.
  2. A comprehensive and well-defined digital diplomacy strategy can efficiently support the ICRC’s humanitarian diplomacy in a changing environment in which many of the ICRC’s stakeholders are well versed in using digital diplomacy.
  3. Digital diplomacy at the ICRC is not yet clearly defined. Some current practices take the form of digital diplomacy, but are not labelled as such. These practices are mainly driven by the Communications Department, but there is scope for strengthening links with the Humanitarian Diplomacy division. These links need to be further exploited by concrete actions and through collaboration with relevant partners.
  4. A comprehensive digital diplomacy strategy is not limited to the use of social media, but includes knowledge management, information management, public diplomacy, external resources, and virtual representation components.
  5. Digital diplomacy can serve humanitarian diplomacy as a tool that encourages the inclusion of non-state actors in the humanitarian agenda, whether for prevention, policy shaping, or implementation purposes.

Related Resources

19 Aug, 2011

Intergovernmental organisations sharing and linking open and real-time data for inclusive governance

The rapid rise of the Internet has encouraged the use of open, real-time, and linked data to help understand and improve development processes.The advancement of data use for development without an Internet governance framework, however, raises the importance of inclu... Read more...

08 Aug, 2019

The EU’s New Commission: Digital Policy in the Limelight (Briefing Paper #13)

In this briefing paper, Dr Stephanie Borg Psaila analyses Ursula von der Leyen's new EU Commission's emphasis on digital policy for 2019–2024.... Read more...

03 Apr, 2004

Challenges in Virtual Collaboration: Videoconferencing, Audioconferencing and Computer Mediated Communications

This report was developed as part of a larger project on aids to highlevel national-security decisionmaking. It discusses the effects of the medium of collaboration (face-to-face, videoconferencing, audioconferencing, or computer-mediated conferencing) on group proces... Read more...