Mapping e-Diplomacy

Date: 2010
This list of themes and topics is an attempt to map the field of e-diplomacy. It is work in progress, and all comments welcomed.


  1. Mapping the field of e-diplomacy: Introduction and Overview
      • What are the main areas of e-diplomacy?
      • How can e-tools enhance diplomacy?
  1. E-governance and e-diplomacy
      • What is the relevance of e-governance to diplomacy?
      • Which e-governance activities and approaches can be used by diplomatic services?
  1. Open Government and Diplomacy
      • What is an impact of e-facilitated open government policy on modern diplomacy?
      • What is the experience of the USA and UK in developing open governments?
      • How can diplomacy adjust to Internet-driven -multidirectional transparency-?
  1. The relevance of the Vienna Convention on Diplomatic Relations in the Internet era
      • Do we need to revisit some of the Vienna Convention regulations in view of changes of modern Internet-driven communication?
      • Are regulations on diplomatic communications still valid?
      • What about rules on diplomatic privileges and immunities?
  1. Changes in diplomatic communication and protocol in the Internet era
      • What is the impact of new forms of communication (e-mail, sms) on diplomatic language?
      • What changes has the Internet era brought to diplomatic protocol?


  1. E-Participation and modern diplomacy
      • E-participation in the main UN conferences (websites, blogs and other forums where individuals and organisations worldwide can voice their views)
      • Remote participation as a way to increase inclusiveness of global meetings (Case studies: IGF, EuroDig)
      • Complex interplay between e-participation and traditional diplomacy
  1. E-negotiations – opportunities and limitations
      • How can diplomats adjust to the increasing pressure to negotiate online?
      • When is online negotiation appropriate, and when it is not appropriate?
      • What tools are available for online negotiations?
      • What if a diplomat does not like e-tools and e-negotiations?
  1. Internet as a tool of public diplomacy
      • How can we use the Internet for public diplomacy?
      • How can small states use the Internet for their public diplomacy?
  1. Use of the Internet in consular affairs and crisis management
      • Best practices in the field of e-consul affairs (online visa applications, up-to-date country news)
      • Publicizing risks and warnings to citizens abroad
      • Crisis management – faster news dissemination on Web 2.0, easier communications in times of disaster, disaster relief coordination


  1. Web 2.0 and diplomacy
      • Social networking tools and diplomacy: relevance and risks
      • What is the experience of diplomatic services that intensively use Web 2.0
      • Opportunities offered by Web 2.0 for information management and collaboration
      • Instant response – errors caused by rapid, intuitive reactions?
      • Case studies (DiploWiki – US State Department; WorldChat – Swiss diplomatic service)
  1. Use of e-mail in diplomacy
      • Use of e-mail for diplomatic communication: appropriate practices and risks
      • Privacy and storage concerns
  1. Video Conferencing in Modern Diplomacy
      • Survey of the current tools and approaches for video conferencing and tele-presence
      • Case Study: Global Climate Change Meeting Platform (Copenhagen and Beyond)


  1. E-diplomacy for small states
      • Can e-diplomacy help overcome the financial and human limitations of diplomatic services of small states?
      • Can virtual conferencing and tele-presence help small states to increase their -diplomatic footprint-?
  1. E-diplomacy and international organisations
      • Best practices in the use of Internet tools by international organisations
      • Use of Internet for preparation and running of the major global events
  1. EU and e-diplomacy
      • The European Union is one of the main promoters of inclusive and multistakeholder governance, through the use of e-participation tools; what is EU-s experience in e-participation and diplomacy?
      • Examples of how the newly established EU diplomacy (after Lisbon treaty) will use e-tools in its activities (web, blog, Twitter, virtual reality)


  1. Security challenges for e-diplomacy
      • Confidentiality and discretion: challenges and solutions for the security of information and knowledge
  1. Preserving institutional memory in the digital era
      • Traditional and new methods of preserving institutional memory (digital archives)
      • New methods of knowledge management
  1. E-learning in diplomacy
      • Can online training provide professional upgrading while on-the-job?
      • Opportunities offered by e-learning for diplomatic services: solutions and best practices

Related resources

Roma Diplomacy

10 Aug, 2007

The New Diplomacy

02 Aug, 2002

Modern Diplomacy

08 Aug, 2013