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The availability of the Internet in conference rooms introduced the possibility for more inclusive and open international negotiations. It facilitated the participation of an increased number of civil society and business sector representatives, including those who could not, for financial or other reasons, physically participate in the meetings. Initially, remote participants could only follow deliberations passively, through web-broadcasting.

In addition to the implicit advantages for inclusion, an important impact of improved remote participation is the increased reach and influence of the conference itself and the resulting dissemination and significance for involved policy processes and projects.

During the 2007 IGF, remote participation was enhanced to include the possibility for remote participants to ask questions and contribute to discussions. Since 2009, remote participation in IGF meetings has been further enhanced through the introduction of remote hubs.

Remote hubs are defined as local meetings that take place during and parallel to IGF meetings, hosted by universities, ICT centers, non-governmental organizations, and other players who deal with Internet governance and policy issues. The organizers of these meetings project a simultaneous webcast of the IGF proceedings so that remote participants can stay informed about what is being debated. Participants can send text and video questions to be answered by IGF panelists in real-time interventions. In addition, hubs host local panels and roundtable discussions that correlate to IGF themes. Through these activities, the local hubs enrich coordination between global and local policy processes. The 2010 IGF meeting (in Vilnius, Lithuania) was followed by 32 remote hubs with about 600 participants.

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Diplo offers complete support for conceptualising and deploying e-participation in international meetings. This includes strategic planning for remote hubs and workshops, guidelines for meeting organisers, and certified training for facilitators and moderators. Diplo has implemented remote participation innovations in cooperation with UNESCO and the UN IGF process. 


19 Jun 2013

(Indicated times are CET - Central European Time)

31 May 2013

Platforms for e-participation in international meetings are a very useful way not only to enable the inclusion of traditional actors, such as diplomats who may not be able to attend a particular me

21 May 2013

The E-participation webinar is part of the Geneva E-diplomacy Platform and built on the first Geneva E-diplomacy Day (16 Novem


6 Feb 2017

The annual Geneva Engage Awards recognise the efforts in social media outreach by various actors in International Geneva.

11 Dec 2015

It doesn’t take a genius to figure that one out. Of course in situ gatherings, including both meetings and kids’ games, came first, probably around campsites and campfires.

11 Dec 2014

How to improve inclusion in the Internet Governance Forum (IGF) process through online resources, tools, and facilitation was one of the points of discussion at the IGF 2015 Open Consultations and

25 Oct 2013

Where did all the people go? The general impression today was that there were too few people in the rooms.

8 Oct 2013

The Internet Governance Forum (IGF) 2013 is almost upon us.  Pre-events start before the actual meeting 22-26 October.

Resources - texts and articles

Twitter for Diplomats is not a manual, or a list of what to do or not to do. It is rather a collection of information, anecdotes, and experiences.

This one-page document aims to explain the origins and needs of the usage of ICT in global participation, as well as to mention some good practices and potential for the future.

This paper explains main concepts of e-participation, including aims, various aspects, how to participate remotely, as well as how to organise e-participation for an international event (organisati

A Social Reporting Handbook was created in response to the growing trends and needs of E-participation during important global and regional policy forums: it provided useful guidance on what social

In his dissertation Valeriu Nicolae takes the position that conventional diplomacy needs not only reform, but also the development of efficient approaches towards the prevention and negotiation of

Rapid development of information and communication technologies (ICT) has lead to significant changes in social, economical and political relations of the modern society.

This report describes the evolution of remote participation in EuroDIG and provides an assessment of the current situation, focusing on the issue of inclusiveness by direct remote interaction.

The paper takes a look at concrete case studies in Nigeria, Ghana, and Côte d’Ivoire and looks at different levels of citizens’ engagement in public policy and how social media and networks are bei

Communication between information technologists and their clients – including diplomats - does not work as well as it should.

The Internet Guide for Diplomats is the first guide specifically conceived and realised to assist diplomats and others involved in international affairs to use the Internet in their work.



Geneva Engage conference 27-28 January 2016 Presentation of the 'Double' telepresence robot from Double Robotics ...

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