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W.J. Pels (not verified) February 23, 2012

When influencing would not be navigating the complex, but complicated for example, it would be manipulation. I do tend to sense a thin line ....

petecranston February 24, 2012

Your right, of course, Jaap. I think the exciting thing for individuals, and the challenging thing for organisations, especially MFA, is that entering social media is launching onto the sea of complexity in a rowing boat. It is risky and destinations are, at best, an aspiration rather than a prediction Pete

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