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Related resources
Crossing the Executive Digital Divide
Information and communications technologies (ICT) have become critical in business, government, manufacturing, critical infrastructures, academia, and, literally, everywhere else, and yet, despite the large sums of mo...
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The Information Society Library
The Information Society Library (ISL) is a series of non-technical booklets providing information and guidelines on key cyberspace- and Internet-related issues....
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Jargon, protocols and uniforms as barriers to effective communication
This paper presents a number of case studies illustrating the role of jargon, protocols and uniforms in creating communication problems. The authors provide some pointers for improving communication and are conscious ...
06 Aug, 2004
Misunderstood: The IT manager’s lament
Communication between information technologists and their clients – including diplomats - does not work as well as it should. We know that information technology has become ubiquitous. We also know that diplomats re...
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Diplo: Effective and inclusive diplomacy
Diplo is a non-profit foundation established by the governments of Malta and Switzerland. Diplo works to increase the role of small and developing states, and to improve global governance and international policy development.
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