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Fields of non-traditional diplomacy, such as education diplomacy, health diplomacy, Internet Governance, humanitarian diplomacy, and development diplomacy, require the use of diplomatic skills to build bridges across sectors, diverse actors, and borders. 

Negotiation Skills is a practical, interactive course that equips participants with the skills to successfully prepare, undertake, and conclude negotiations in formal and informal settings with government and non-government actors. The first two weeks set the stage by introducing the concept and principles of negotiation and reflecting on the role of power and empathy in negotiation. The following two weeks go into greater detail regarding key skills supported by case studies and practical learning activities. The final two weeks of the course put these skills to practice in an online simulation exercise. Participants in this course will receive individual feedback and guidance from the course facilitator to help them develop their knowledge and skills. 

Rather than going into the theoretical considerations of negotiation such as game theory or group decision-making theory, the course focuses on key skills that are valuable for a variety of negotiations.

You should take this course if you aim to advance your work:

  • through partnerships, collaborations, and coalitions;
  • by building bridges between sectors, among diverse actors, and across borders;
  • as a leader in your sector;
  • toward achieving the UN 2030 Agenda Sustainable Development Goals.

This online course is offered by the Center for Education Diplomacy (an initiative of the Association for Childhood Education International) in partnership with DiploFoundation.

 
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Open for applications: No
Application deadline: 21 August 2017
Start date: TBA
Duration: 7 weeks
Fees: €700; Scholarships available
Mode(s) of study: Certificate

Lecturers

Dr Katharina Höne

Dr Katharina E Höne is a research associate in diplomacy and global governance at DiploFoundation. Together with Barbara Rosen Jacobson, she is currently leading Diplo's research project on data diplomacy, commissioned by the Finn...

Course details

Fields of non-traditional diplomacy, such as education diplomacy, health diplomacy, Internet Governance, humanitarian diplomacy, and development diplomacy, require the use of diplomatic skills to build bridges across sectors, diverse actors, and borders. 

Negotiation Skills is a practical, interactive course that equips participants with the skills to successfully prepare, undertake, and conclude negotiations in formal and informal settings with government and non-government actors. The first two weeks set the stage by introducing the concept and principles of negotiation and reflecting on the role of power and empathy in negotiation. The following two weeks go into greater detail regarding key skills supported by case studies and practical learning activities. The final two weeks of the course put these skills to practice in an online simulation exercise. Participants in this course will receive individual feedback and guidance from the course facilitator to help them develop their knowledge and skills. 

Rather than going into the theoretical considerations of negotiation such as game theory or group decision-making theory, the course focuses on key skills that are valuable for a variety of negotiations.

You should take this course if you aim to advance your work:

  • through partnerships, collaborations, and coalitions;
  • by building bridges between sectors, among diverse actors, and across borders;
  • as a leader in your sector;
  • toward achieving the UN 2030 Agenda Sustainable Development Goals.

This online course is offered by the Center for Education Diplomacy (an initiative of the Association for Childhood Education International) in partnership with DiploFoundation.

By the end of this course, participants will be able to:

  • Relate key negotiations skills and principles to their field of work
  • Describe the main stages of negotiation and the principles of successful negotiation, drawing on key literature on the subject
  • Explain the specific characteristics of principled negotiation
  • Improve skills related to the negotiation process such as problem analysis, reflection, intercultural communication, and intellectual flexibility
  • Suggest ways to deal with power imbalances in a negotiation situation
  • Understand the importance of empathy in negotiations
  • Explain and assess the possible influences of intercultural communication on negotiation situations
  • Describe various negotiation strategies, including framing and making concessions, and suggest how to make effective use of these in specific situations
  • Define their negotiation position by carefully analysing their interests, describing their ideal negotiated outcome, and defining their Best Alternative to a Negotiated Agreement (BATNA)
  • Understand how to facilitate compromise and find creative solutions for situations in which negotiation positions appear to be locked
  • Achieve negotiated outcomes through mutual gain, conflict resolution, and consensus building
  • Have greater awareness of their own negotiation style and their reactions to opposing positions and interests.

 

Course outline

Week one - Course introduction and orientation to online learning; assessment of individual experience in negotiation activities.

Week two - Basics I: Types and stages of negotiation

Week three - Basics II: The role of power and empathy in negotiation

Week four - Key skills I: Language, creativity, and navigating the space between ‘yes’ and ‘no’

Week five - Key skills II: Framing, managing processes, concessions, packaging, follow-up

Weeks six and seven: simulation exercise

Participants who successfully complete the course will earn an electronic post-graduate level certificate issued by the Center for Education Diplomacy and DiploFoundation.

 

The course aims to equip participants from government and non-government sectors engaged or interested in various fields of diplomacy, such as education diplomacy, health diplomacy, Internet Governance, humanitarian diplomacy, and development diplomacy, with the necessary skills to understand and conduct successful negotiations. Applications from relevant government ministries, the business sector, and civil society will be welcome.

The following groups may find the course particularly relevant:

  • Officials from relevant ministries (including diplomats responsible for educational exchange as part of a cultural diplomacy portfolio)
  • Staff of international organisations and NGOs, civil society, and the private sector working on or interested in relevant issues including education, Internet governance, health, humanitarian issues, etc.
  • Graduate students interested in international affairs, international development, education, human rights, and other relevant issues
  • Stakeholders interested in learning about international issues and agendas such as the UN Sustainable Development Goals that require the workings of non-traditional forms of diplomacy

This course is conducted entirely online over a period of seven weeks. Reading materials and tools for online interaction are provided through an online classroom. Course materials present the theory and principles of negotiation, using illustrative examples and small case studies. Each week, participants read the provided lecture text, adding questions, comments and references in the form of hypertext entries. The course facilitator and other participants read and respond to these entries, creating interaction based on the lecture text. At the end of the week, participants and facilitators meet online in a chat room to discuss the week’s topic. Courses are based on a collaborative approach to learning, involving a high level of interaction.

Each week participants complete a short exercise to get them thinking and working with some of the key ideas from the week, using everyday scenarios or problems. Some of the weekly exercises may involve working in pairs or small groups. The final two weeks of the course will be dedicated to an interactive simulation exercise, providing participants with the opportunity to put course learning into practice. Participants in this course will receive individual feedback and guidance from the course facilitator to help them develop their knowledge and skills. 

This course requires a minimum of five to seven hours of study time per week.

Participants who successfully complete the course will earn an electronic post-graduate level certificate issued by the Center for Education Diplomacy and DiploFoundation.

Applicants must have an undergraduate university degree. At least two years experience working in a relevant field with a strong interest in international issues is recommended.

€700 per participant, due upon acceptance into the course.

A limited number of partial scholarships will be available to selected candidates from developing countries who are active in their respective fields of work. Please indicate on your application form if you are requesting a scholarship.

A 10% reduction in the course fee is available for participants who register as part of a group of two or more from the same institution. Please indicate on your application form if you are applying as part of a group.

Please apply online using our online application form by 21 August 2017.

Please note that the application form asks you to provide a short motivation statement (100 - 150 words) explaining the reasons for your interest in this course. What are your personal and professional objectives for the future, and how will this course help you to reach them?

Please do not forget to indicate on the application form if you are requesting a partial scholarship or if you are registering as part of a group from the same institution.

Late applications will be considered if places remain in the course. In case of enquiries, please contact us at admissions@diplomacy.edu.

Contact admissions

DiploFoundation (attn Tanja Nikolic)

Anutruf, Ground Floor
Hriereb Street
Msida, MSD 1675, Malta
Tel: +356 21 333 323; Fax: +356 21 315 574
admissions@diplomacy.edu

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