The Ministry of Foreign Affairs of Vietnam is spearheading an extensive digital transformation initiative. Key implementations of this transformation include the creation of three major digital platforms: an electronic information portal providing access to foreign policies and online public services, an online document management system for internal digitalisation, and an integrated data-sharing platform for connectivity and multi-dimensional data exchange.
The Ministry has already digitised 100% of its administrative procedures, linking them to a national-level system, showcasing a significant stride towards administrative reform and efficiency. Additionally, the Ministry has fully adopted social media channels, including Facebook and Twitter, indicating its efforts to enhance foreign information dissemination and public engagement.
A central component of this initiative is the “Digital Literacy for All” movement, which focuses on equipping diplomatic personnel with essential digital skills, transforming them into proficient “digital civil servants” and “digital ambassadors.”
The Ministry plans to further develop its digital infrastructure, strengthen data management, and integrate AI for strategic planning and predictive analysis. Establishing a digital data warehouse for foreign information and enhancing human resources by nurturing technology experts within the diplomatic sector are also on the agenda. These actions reflect a strong commitment to fostering a professional and globally adept diplomatic sector, poised to safeguard national interests and thrive in the digital age.
Source: https://www.vietnam.vn/en/xay-dung-nen-ngoai-giao-so-hien-dai
