The practice of diplomacy is changing. Unlike some years ago, it now involves new actors and subjects. These changes have necessarily created new ways of interactions. Governments, the private sector, academia, and the science community all have a ne...
 25 Jun 2019

Blog post
Dr Tereza Horejsova (Project Development Director, DiploFoundation) will be speaking at two side-events: Ethical Code: Designing and Governing Inclusive AI on 14 May and Briefing to Member States on the Internet Governance Forum in Berlin, Nov 2019 o...
 14 May 2019

Event
New! Photos from the event. The Swiss-Polish Innovation Day provides guidance and insights about the relevance of digitalisation and shows ways how to shape a successful digital ecosystem. The event consists of two main parts: ...
 23 May 2017

Event
Small and developing states with limited geographical, human, and financial resources face the challenge of doing more with less: they need to employ all available methods to increase their representation, including networks, alliances, and informati...

Course
Small and developing states with limited geographical, human, and financial resources face the challenge of doing more with less: they need to employ all available methods to increase their representation, including networks, alliances, and informati...

Course
Capacity development has been emerging as a central approach within development for more than two decades. This approach has gradually shifted the focus of development practice from simple financial aid and technical cooperation towards a complex new...

Course
Learn to effectively advance education as a bridge that promotes peace, prosperity, and sustainability. Governments are primarily responsible for fulfilling the right to education for children worldwide. However, global education goals such as...

Course
Is the car a place for pleasure, fun, and relaxation? Or rather a source of anxiety, where drivers lose their way or get stuck in traffic jams? Or perhaps it increasingly looks like a mobile office? Internet-related technology and the possibilities ...
 18 Mar 2015

Blog post
Organisations appear to change slowly, often very slowly. The causes are legion and the stuff of libraries full of research into institutional change. Yet in some ways the term, ‘organisational change’ is a misnomer since, in reality, it&...
 28 Feb 2013

Blog post
Diplo Foundation is ten years old. More importantly, the Innovation in Diplomacy Conference this week in Malta, Diplo's birthplace, is firmly focused on the next ten years. It might not be terribly polite to sing Diplo's praises in this blog,...
 19 Nov 2012

Blog post

Description:

The ongoing rapid process of modernization makes people largely more aware of the social and civic dynamics in which they are involved so that they demand increasing satisfaction of their higher expectations. But, Public Administrations of many countries in the world currently suffer from dysfunctions and inefficiencies, due to their inner bureaucratic inertia, which in turn causes distrust among citizens and slowdown in social and economic development.

We are persuaded that any Public Administration should become the leading force of its own country, generating concrete public value from which people and enterprises may benefit. In order to that, the public sector is called to big changes and structural re-conceptualization which it may pursue with the help of a number of performance and change management practices, already effectively experienced by the private sector.

This thesis takes into consideration a selected group of methodologies (the Six Sigma Initiative, the Toyota Production System, the Balanced Scorecard and the European Awareness Scenario Workshop), examines information and communication technologies until and beyond the frontiers of their actual application in the public sector and studies the new open innovation paradigm based on social networking. We provide hypotheses of their implementation about the Italian Public Administration and endorse argumentations in favour of their effectiveness in the public sector by the presentation of how other European and non-European Public Administrations have been innovating their structures and functions by the help of these same methodologies

Source: 
Dissertation library
 Eleonora Merlicco , 2008
 
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