In his paper, Colin Jennings describes the way Wilton Park – an executive agency of the British FCO – operates. He highlights some of the key reasons for its success, and identifies some specific outcomes of the conferences organised by Wilton Park.
In his paper, Richard Falk reflects on the application of information technology on diplomacy, and discusses the challenge of converting information technology to ‘knowledge technology’, and subsequently to ‘wisdom technology’.
In this chapter, Walter Fust talks about the role of knowledge management, and knowledge for development, in diplomacy. He describes various methods to assess what knowledge should be stocked, and explains the need for managers who are assigned the task of deciding what should be stocked.
In this paper we aim to provide a comprehensive introduction to the topic of knowledge management in diplomacy. First we provide working definitions of knowledge and knowledge management, and examine the evolution of the concepts.
The book covers a wide range of topics - beginning with a general introduction to the concept of knowledge management, the interplay between development and diplomacy, the importance of institutional memory of diplomatic services for diplomatic activities, practical examples of knowledge manageme