In this chapter, Walter Fust talks about the role of knowledge management, and knowledge for development, in diplomacy. He describes various methods to assess what knowledge should be stocked, and explains the need for managers who are assigned the task of deciding what should be stocked.
In this paper, John Harper and Jennifer Cassingena Harper talk about knowledge as a vital resource, and the necessity of building competencies and establishing new skills. Analysing the theories by Ernst B.
In his paper, Richard Falk reflects on the application of information technology on diplomacy, and discusses the challenge of converting information technology to ‘knowledge technology’, and subsequently to ‘wisdom technology’.
Dietrich Kappeler analyses the new approaches for training institutions in knowledge management and diplomatic training, departing from the premise that a distinction is important between personal characteristics and qualities of the diplomat on one hand, and the knowledge and skills he needs to
In his paper, Colin Jennings describes the way Wilton Park – an executive agency of the British FCO – operates. He highlights some of the key reasons for its success, and identifies some specific outcomes of the conferences organised by Wilton Park.