lighting, Diplomacy

[Webinar] Protocol and e-politeness for the Internet era

27 September 2013 -


Event description

The webinar, delivered by Dr Jovan Kurbalija, addressed new routines and practices of good behaviour in the Internet world. You can consult the video-recording from the webinar:

YouTube player

background text and follow-up survey on response policy for questions and requests received from the Internet. Please stay in touch  for updates on protocol and politeness in the Internet era.

Webinar announcement

Has the Internet changed our view of what is polite and what is not? In diplomacy, this question is particularly relevant. Politeness (or the lack of it) can have serious consequences. It can be seen as  part of diplomatic signalling, leading to all sorts of unexpected developments. The webinar on 27 September 2013 (12.45 GMT / 14.45 CET) will address the following questions:

  • What is the impact of the Internet on e-politeness?
  • What is the impact of e-mail and Twitter communication on written diplomatic language?
  • Are rituals and formalities of traditional protocol obsolete in the highly informal Internet era?
  • What is the importance of  social and cultural contexts in e-communication?
  • How can we be e-polite?

You can consult the background material. The webinar is organised in partnership with Istituto Diplomatico of the Italian Ministry of Foreign Affairs.

Registration is now closed