In this blog post, I want to respond to some of the questions that were raised during our recent WebDebate on humanising immigration. This is crucial for keeping the discussion going and doing justice to all the valuable questions and comments we rec...
 13 Mar 2019

Blog post
This workshop promotes intercultural awareness as a means of avoiding interpersonal misunderstandings. It focuses on particular forms of diversity, from the different communicative styles that characterise individuals in all cultures (the rational, e...
 19 Mar 2019

Event
Narratives provide the organising structure of this web debate on 'Humanising Immigration' Ms Ifigenia Georgiadou considers the compelling narratives of intercultural communication in diplomatic and teaching practices. She explores the meaning of ...
 5 Mar 2019

Event
As someone who has worked in public diplomacy since 2011, I do not remember a time when public diplomacy did not also mean digital diplomacy and, consequently, some manner of data diplomacy. From the beginning, the data we gleaned from social media w...
 6 Aug 2018

Blog post
No true believer ever wavers! No true warrior dies in his bed! No true Norwegian takes sugar in coffee! No true American dishonours the stars and stripes! The No-true-Scotsman fallacy or ‘move’, as it is formally known, is an attempt to defend a gene...
 25 Jun 2018

Blog post
The focus of this workshop is on ‘between-the-lines’ communication. In an age that promotes clear writing and transparent communication, the subtler nuances of so-called ‘diplomatic language’ are often dismissed as irrelevant or undesirable. However,...
 14 Mar 2018

Event
Mr Valeriu Nicolae is a human rights activist and communications trainer with extensive experience in Europe and worldwide. From 2015, he worked for the Romanian government as State Counsellor at the Prime Minister’s Chancellery, and as State Secreta...

People
The first day of the workshop focuses on improving participants’ public and one-to-one speaking skills, through a combination of hands-on exercises designed to help participants identify their strengths and weaknesses, and through analysing positive ...
 20 Dec 2017

Event
The focus of this workshop was ‘between-the-lines’ communication. In an age that promotes clear writing and transparent communication, the subtler nuances of so-called ‘diplomatic language’ are often dismissed as irrelevant or undesirable. However, s...
 11 Dec 2017

Event
Just as we need to punctuate our written communication, so too do we need to punctuate our speech. Tone, speed, volume, and pitch are key elements of effective communication. How we communicate – the words we use, the tone we use, the information we ...
 27 Nov 2017

Event
The first day of the workshop focused on improving participants’ public and one-to-one speaking skills, through a combination of hands-on exercises designed to help participants identify their strengths and weaknesses, and through analysing positive ...
 31 Oct 2017

Event
Public speaking ranks among the top five things that scare people. Some of us would rather jump into a pool of spiders, hug a clown, or willingly sit through a dental procedure without anaesthesia, just to avoid the possibility of being publicl...
 8 May 2017

Blog post
A heightened awareness of how others speak, and the skill to identify what went well and what could have gone better, help improve our own speaking styles. Using presentations as a medium of delivery – impromptu, extemporaneous, manuscript, and memor...
 21 Apr 2017

Event
Implicit communication in the digital era 30 March 2017 | 16:00-17:30 CEST | WMO Building, De Mello Auditorium The Internet is often seen as an accelerator of communication: messages can be sent and received instantly. Yet with brevit...
 30 Mar 2017

Event
Diplomacy and the power of the unsaid 1.5-day Workshop | 29 - 30 March 2017 This workshop focuses on the unsaid in diplomatic communication. Its primary objective is to alert participants to the power and particularities of ...
 29 Mar 2017

Event
This workshop promotes language awareness as a means of improving the skills of opinion shapers. Its primary objective is to alert participants to the power and particularities of implicit communication. This is an area of interaction that has largel...
 16 Dec 2016

Event
Welcome to the portal dedicated to Intercultural Communication Read also: Language and Diplomacy An Internet search on the topic of intercultural communication or cross-cultural communication yields over three million results. In recent years p...

Topic page
Welcome to the portal dedicated to Language and Diplomacy It has often been said that language is not only an instrument of communication, but the very essence of diplomacy. Diplomats engage in negotiations, persuasion, presentation, and communica...

Topic page
Diplomatic means can transform the smallness of a state into an asset when promoting national and international interests. This course examines the manner in which small states conduct their diplomacy to pursue their foreign policy objectives, and...

Course
Public diplomacy is a hot topic today, yet only a decade ago, it was a very specialised term. There is a new transparency in the interactions between governments and countries in the international system, influenced by such factors as the democrat...

Course
Diplomacy in the 21st century is more proactive, multidirectional, and innovative than ever before. Our world is increasingly interconnected, as demonstrated by the domestic impact of external issues. New subjects crowd the international agenda. A...

Course
Today’s headlines often feature the word ‘cyber’, reporting on threats related to the virtual world: online child abuse, stolen credit cards and virtual identities, malware and viruses, botnets and denial-of-service attacks on corporate or government...
Start date:   5 Oct 2020
Register
Course
Effective bilateral diplomacy is essential to advancing a country’s external interests. Bilateral diplomacy is a key building block of international relations, i.e. the way a pair of countries deals with each other. This course offers a practition...

Course
Explore the origins of multilateral diplomacy and its evolution within a dynamic and rapidly changing environment. This course introduces participants to the diplomatic interaction among more than two actors, with particular emphasis on the multil...

Course
Is it time to change how we communicate about climate change? Is it time to reverse the gloom and doom and create a vision of what might be in a good sense rather than what will be in a bad sense? A dream instead of a nightmare? This thought is not n...
 24 May 2012

Blog post
I very nearly didn't finish Susan Tardanico's recent article in Forbes Magazine when I saw her trot out the urban legend that 93% of communication is non-verbal. But I persevered because her topic is one that I've been discussing a lot la...
 8 May 2012

Blog post

Description:

The aim of this research was to examine the communication trends in diplomacy with a focus on Uganda. The central question examined the role of Information and Communication Technologies (ICT) in diplomacy and the extent to which States have adopted its use. In this Thesis the application of ICT in the conduct of Uganda’s diplomacy is also compared to best practice in other countries. The findings indicated that the Government of Uganda has put in place an ICT policy and created institutions to support the formation of E-government, even though full implementation is yet to materialize. Findings also show that Uganda’s diplomatic service is cognizant of the importance of ICT in the conduct of diplomacy and has since 2004, formulated an ICT master plan, which is currently being implemented, despite the challenges faced. The study concludes that the use of ICT as a channel of communication in diplomacy can only thrive based on the wider effort of successful implementation of E-governance in Uganda. Some recommendations are also made with regard to enhancement of Uganda’s diplomatic communication.

Source: 
Dissertation library
 Caroline Nalwanga Magambo , 2011
 
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This paper describes and discusses public diplomacy from the practitioner’s perspective

Source: 
Modern Diplomacy. Ed J. Kurbalija (1998)
 Pamela H. Smith , 1998

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Dr Francisco Gomes de Matos applies what he calls the "Pedagogy of Positiveness" to diplomatic communication. He proposes a checklist of tips for diplomats to make their communication more positive, emphasising respect and understanding of the other side, and keeping in mind the ultimate goal of avoiding conflict. Gomes de Matos finishes with a number of pleas, including one for the adoption of the study of human linguistic rights and the pedagogy of positiveness into the education of diplomats.

Source: 
Language and Diplomacy. Ed by J. Kurbalija and H. Slavik (2001)
 Francisco Gomes de Matos , 2001
 

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In this chapter, Walter Fust talks about the role of knowledge management, and knowledge for development, in diplomacy. He describes various methods to assess what knowledge should be stocked, and explains the need for managers who are assigned the task of deciding what should be stocked. These decisions need to be guided by principles, or guidelines - referred to as value management.

Source: 
Knowledge and Diplomacy. Ed by J. Kurbalija (2002)
 Walter Fust , 2002

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The first paper, presented by Prof. Peter Serracino-Inglott as the keynote address at the 2001 conference, examines the serious issue of diplomatic communication in a playful manner, through one of the most paradigmatic and creative examples of language use: joking. Inglott takes us through a history and inter-cultural survey of joking, finishing with the proposal that a new type of joke, which he refers to as the "serious joke," may aid the diplomatic practice of the 21st century, inspiring creative approaches to problem solving through new perspectives and shifting frames of reference.

Source: 
Language and Diplomacy. Ed by J. Kurbalija and H. Slavik (2001)
 Peter Serracino-Inglott , 2001
 

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