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Internet Technology and Policy: Challenges and Solutions online course

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Start date: 21 July 2025

Internet infrastructure and critical internet resources are no longer dry tech-geek topics.

They have drawn the attention of the wider internet community through discussions on internet names and numbers (domain names such as .amazon, .wine), the internet of things (self-driving cars, drones affecting air traffic safety) and other current issues. DiploFoundation offers an interactive online course focusing on technology and core infrastructure issues in the context of public policy.

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This course will be of interest to technical experts who are keen to learn more about digital policy, and to policy people who wish to learn more about internet technology. The interplay between these two communities will add value to the course interaction.

Prominent internet experts and leading policymakers will contribute to the review and development of course materials and/or join course discussions.

This course can be taken as part of the Advanced Diploma in Internet Governance.

Reviews

Internet Technology and Policy

Text – April Rose H. Clemeno

Accessories, Glasses, Face, Happy, Head, Person, Smile, Photography, Portrait, Clothing, Hoodie, Knitwear, Sweater, SweatshirtThe course was an enriching experience, providing valuable insights and comprehensive discussions into the complex relationship between technology and governance. The discussions on policy frameworks, emerging challenges, and collaborative solutions were highly relevant, and I gained a lot of knowledge that will greatly enhance my work in digital governance.

– Ms April Rose H. Clemeno, Information Technology Officer, Department of Information and Communications Technology, Government of Philippines

Text – Esau Lepa – I – Matangi Tupou,

Body Part, Face, Head, Neck, Person, Photography, Portrait, Adult, Male, ManThe course offers valuable insights into understanding the governance, structure and security concerns of the internet, such as cybersecurity, AI, IoT, quantum computing and other topics related to both technology and policy issues.

– Mr Esau Lepa – I – Matangi Tupou, Director, CERT Tonga Department, MEIDECC, Tonga

Text – YingChu Chen

YingChu Chen alumni reviewsIn this course, I learned a lot about internet infrastructure, emerging technology, various internet governance issues, especially DNS, IPv4/IPv6 deployment, and cybersecurity. From the course participants who all came from different countries and backgrounds, I learned how economic development affects internet policy in their countries which reaffirmed my view on why we must have the Internet Governance Forum (IGF), and that a multistakeholder approach to the internet is different from the multilateral mechanisms.

– Ms YingChu Chen, International Affairs Committee, Taiwan Network Information Center, Taiwan

Text – Andrew Peter Mwaura Wambari

Andrew Peter Mwaura Wambari alumni reviewsLearning about the individual’s rights regarding access to data and information, the  governments’ limits in regulating the use of the internet and access to necessary data, the global perceptions on what governance entails, the policy frameworks on new laws to govern different aspects of the internet, and digitalisation governance have all immensely helped me in my research towards aiding Africa to achieve set standards regarding information, data, and cybersecurity management, digital economy regulations, and the democratisation of technology.

– Mr Andrew Peter Mwaura Wambari, Researcher/Consultant, Finland

Text – Virdžinija Saveska

Virdzinija Saveska alumni reviews e1638880896838This course has helped me understand the main technical and policy aspects of the internet which enabled me to continue my education in the digital sphere at the graduate programme in which I am enrolled. The comprehensive course materials provided by Diplo ensured that my perspective on these issues is current and multifaceted.

– Ms Virdžinija Saveska, Master student of International Security at Sciences Po – Paris School of International Affairs, France

Video – Kristijan Popovski

Head, Person, Face, Photo Frame, Adult, Male, Man, Photography, Portrait, Body Part, Neck

 â€“ Mr Kristijan Popovski, Telecom Specialist, ZTE Corporation, North Macedonia

Video – Alicia Melanie Shepard

Head, Person, Face, Adult, Female, Woman, Accessories, Jewelry, Necklace, Happy, Janet Emerson Bashen

 â€“ Ms Alicia Melanie Shepard, Lecturer, Shepherd Tutoring and Homework entre, Trinidad and Tobago

APPLY FOR COURSE - €690Deadline: 11 July 2025

What will you learn?

  • To analyse and discuss the interplay between underlying internet and digital technology concepts, core values and principles, and related internet policy issues
  • How to explain in simple ways how the internet works by following the journey of internet packets
  • To make a distinction between the different layers of the internet and the policy issues associated with each of these layers
  • To define and explain the overarching telecom/internet infrastructure issues, including wired and wireless infrastructure, and issues that account for infrastructure development
  • How to explain the function of internet protocols, the reasons why upgrading to IPv6 is necessary, and the opportunities and challenges that accompany the new version
  • How to explain the role of the DNS, the distinction between various types of top-level domains (TLDs), and the role played by ICANN
  • To discuss the concept of network neutrality, its importance for the internet, and the current controversies surrounding the issue
  • How to explain the role of technical standards as a bridge between technology and policy
  • To discuss the interplay between the internet, AI and other emerging technologies

How will you learn?

In this course you will interact intensively in discussions with classmates and lecturers from around the world. You will receive guidance and personalised feedback on your classwork from the course team.

How long will you learn?

The course lasts for 10 weeks:

  • 1 week of course introduction and orientation to online learning
  • 8 weeks of addressing the course topics one by one (see below for more details)
  • 1 week for the final assignment and completing pending tasks

Course lecturers

Stephanie Borg Psaila

Director of Digital Policy, Diplo

Who should apply

This course will be of interest to technical experts who are keen to learn more about digital policy, and to policy people who wish to learn more about internet technology. The interplay between these two communities will add value to the course interaction.

Diplo seeks applications from the following, from both developed and developing countries:

  • Officials in government ministries, departments, or institutions dealing with Information Society, internet and ICT-related policy issues (e.g., telecommunications, education, foreign affairs, justice)
  • Postgraduate students, academics and researchers in the IG field (e.g., in telecommunications, electrical engineering, law, economics, development studies)
  • Civil society activists in the IG and Information Society fields
  • Journalists covering IG issues
  • Individuals in internet business-related fields (e.g., ISPs, software developers)

This course may also be of interest to:

  • Practising diplomats, civil servants, and others working in international relations who want to refresh or expand their knowledge of more technical issues, under the guidance of experienced practitioners and academics.
  • Postgraduate students of diplomacy or international relations wishing to study topics not offered through their university programmes or diplomatic academies and to gain deeper insight through interaction with practising diplomats.

Overview

The course consists of 8 modules:

  • History and values behind the internet and digital technology: We start with the historical evolution of technology and its profound impact on society. We then look at values and principles that shape internet and digital developments.
  • How does the internet function? Setting the scene for the rest of the course, we give a high-level overview of how the internet works by following the journey of an internet packet from sender to receiver.
  • Telecommunications infrastructure: Understanding the basis for core infrastructures fosters better policy shaping, leading to the development of policies and principles that are compatible with underlying internet architecture. Infrastructure and policy must be analysed together to enhance their functionality.
  • Critical internet resources: This module focuses on unpacking two key elements behind the internet as we know it today: internet protocols and domain names. We look at some of the main policy issues associated with these internet resources.
  • Applications and content: The applications layer, also called the content layer, is the interface where end-users directly engage with digital services, applications, and content. This dynamic layer encompasses a diverse range of applications, including web browsers, email clients, video streaming platforms, and mobile apps, and builds on the foundation of the infrastructure and transport layers. This module explores Cloud Computing, the Internet of Things (IoT), and Net Neutrality.
  • Security and encryption technology: This module examines encryption technology within the framework of internet connectivity, including implications for privacy and other rights and government responses and actions in this area.
  • Technical standards: Standards describe rules, requirements, and guidelines for how technology, products, and services are developed and function. This module explores the role of standards across the spectrum of infrastructure, protocols, and applications, the organisations responsible for setting standards, and ongoing policy discussions involving standards.
  • AI and other emerging technologies: This module delves into a few emerging and advanced technologies that are inextricably linked to the internet, such as AI, virtual reality, and quantum internet.

Methodology

The Internet Technology and Policy online course is based on a collaborative learning approach, involving a high level of interaction over a period of 10 weeks. Reading materials and the necessary tools for online interaction are provided in a virtual classroom.

Each week, participants study and discuss course materials and complete additional online activities. At the end of the week, participants and lecturers meet to discuss the topic of the week. For successful completion, this course requires a minimum of 5 to 7 hours of study time per week.

Participants who successfully complete a certificate course receive a certificate issued by Diplo, which can be printed or shared electronically.

Prerequisites

All course applicants must have regular internet access (broadband is preferred). 

Applicants for certificate courses must have:

  • Either completed the course Introduction to Internet Governance or have knowledge of internet governance or digital policy. Familiarity with the multistakeholder approach in international affairs is an additional asset
  • An undergraduate university degree OR 3 years of work experience and appropriate professional qualifications in diplomacy or international relations
  • Sufficient English language skills to undertake postgraduate-level studies

Fees and scholarships

The fee for this course is €690. 

Note: Diplo alumni can benefit from a 15% discount on the fee for this course.

A limited number of partial scholarships are available for diplomats and others working in international relations from developing countries. Discounts are available for more than one participant from the same institution.

You can apply for this course as:

How to apply

Fill out the short form to start your application process for this course. You will receive an instruction email on how to continue.

Applying for financial assistance? Please indicate this on the application form, upload your CV, and a motivation statement that should include:

  • Details of your relevant professional and educational background
  • Reasons for your interest in the course
  • Why do you feel you should have the opportunity to participate in this course? How will your participation benefit you, your institution and/or your country?

Please note that financial assistance from Diplo is available only to applicants from developing countries!

Late applications will only be considered if there are spaces available in the course.

Cancellation policy

Diplo reserves the right to cancel this course if enrolment is insufficient. In case of cancellation, Diplo will notify applicants shortly after the application deadline. Applicants who have paid an application fee may apply this fee towards another course or receive a refund.



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