Diplo offers three postgraduate-level online courses starting the week of 17 February 2020: Diplomatic Theory and Practice Public Diplomacy Introduction to Internet Governance For more information on each course please click on the titles above. T...
 17 Feb 2020

Event
The world is full of diplomacies and diplomats – and in Denmark, the classic diplomat in the foreign office often has an educational background in politics and economics. But understanding emotions and human behaviour is an important skill to have if...
 29 Oct 2018

Blog post
Diplo offers three postgraduate-level online courses starting the week of 18 February 2019: Diplomatic Theory and Practice Public Diplomacy Introduction to Internet Governance For more information on each course please click on the tit...
 18 Feb 2019

Event
As someone who has worked in public diplomacy since 2011, I do not remember a time when public diplomacy did not also mean digital diplomacy and, consequently, some manner of data diplomacy. From the beginning, the data we gleaned from social media w...
 6 Aug 2018

Blog post
The focus of this workshop is on ‘between-the-lines’ communication. In an age that promotes clear writing and transparent communication, the subtler nuances of so-called ‘diplomatic language’ are often dismissed as irrelevant or undesirable. However,...
 14 Mar 2018

Event
The lecture will focus on various aspects of public diplomacy that are of relevance to Ministries of Foreign Affairs in general, with special focus on the needs of the Serbian MFA. Topics that will be addressed include, among others, new possibilitie...
 2 Mar 2018

Event
The purpose of this blog is to give a new impulse to the discussion on the role of private business in today’s public diplomacy and to open the question on what exactly private public diplomacy means, and whether it should exist as a concept. If ther...
 2 Jan 2018

Blog post
Mr Pete Cranston is a knowledge management, communication and social media specialist, with long experience as a facilitator and trainer. For the past 14 years he has worked in the 3rd sector, mainly in international development, for a wide range of ...

People
The first day of the workshop focuses on improving participants’ public and one-to-one speaking skills, through a combination of hands-on exercises designed to help participants identify their strengths and weaknesses, and through analysing positive ...
 20 Dec 2017

Event
Mrs Liz Galvez was a senior diplomat with the UK Foreign and Commonwealth Office, taking early retirement in 2006 with the rank of Counsellor. During her 33 year career, she served in a wide range of diplomatic jobs in London and several overseas pos...

People
Ambassador Kishan S. Rana is Professor Emeritus, and a Senior Fellow at DiploFoundation. He was awarded a BA (Hon) and MA in economics, St Stephens College Delhi. He was in the Indian Foreign Service (1960-95); and worked in China (1963-65, 1970-72)....

People
The focus of this workshop was ‘between-the-lines’ communication. In an age that promotes clear writing and transparent communication, the subtler nuances of so-called ‘diplomatic language’ are often dismissed as irrelevant or undesirable. However, s...
 11 Dec 2017

Event
Just as we need to punctuate our written communication, so too do we need to punctuate our speech. Tone, speed, volume, and pitch are key elements of effective communication. How we communicate – the words we use, the tone we use, the information we ...
 27 Nov 2017

Event
Download the Press Release in PDF format Belgrade, Serbia, 4 October 2017. DiploFoundation, the Ministry of Foreign Affairs of Serbia, and the British Embassy in Belgrade, have announced the start of a new training programme on...
 23 Oct 2017

Blog post
Diplo offers three postgraduate-level online courses starting the week of 19 February 2018: Diplomatic Theory and Practice Public Diplomacy Introduction to Internet Governance For more information on each course please click on the tit...
 19 Feb 2018

Event
The first day of the workshop focused on improving participants’ public and one-to-one speaking skills, through a combination of hands-on exercises designed to help participants identify their strengths and weaknesses, and through analysing positive ...
 31 Oct 2017

Event
Public speaking ranks among the top five things that scare people. Some of us would rather jump into a pool of spiders, hug a clown, or willingly sit through a dental procedure without anaesthesia, just to avoid the possibility of being publicl...
 8 May 2017

Blog post
A heightened awareness of how others speak, and the skill to identify what went well and what could have gone better, help improve our own speaking styles. Using presentations as a medium of delivery – impromptu, extemporaneous, manuscript, and memor...
 21 Apr 2017

Event
Filter bubbles describe how our online experiences are taking place in a tailor-made, personalised world that shows like-minded visions and hides views we might not agree with. In 2016, discussions about filter bubbles were on a rise, growing in forc...
 12 Jan 2017

Blog post
I am currently contributing to a study on Portugal’s public diplomacy. The aim is to provide recommendations for a renewed dialogue between the ministry and stakeholders at home and abroad. The study follows the call by Foreign Minister Augusto Sa...
 3 Aug 2016

Blog post
New information and communication technology (ICT) not only changes the practice of diplomacy, it also can, and should, influence how we teach diplomacy, and in particular public diplomacy. In June, I attended the annual conference of the British Int...
 2 Aug 2016

Blog post
Public diplomacy is a hot topic today, yet only a decade ago, it was a very specialised term. There is a new transparency in the interactions between governments and countries in the international system, influenced by such factors as the democrat...

Course
Earn an accredited Master’s degree without taking time off work. The Master/Postgraduate Diploma in Contemporary Diplomacy guides working diplomats and international relations professionals through the theoretical and practical building blocks of ...

Course
Diplomacy in the 21st century is more proactive, multidirectional, and innovative than ever before. Our world is increasingly interconnected, as demonstrated by the domestic impact of external issues. New subjects crowd the international agenda. At ...

Course
What makes one set of words more convincing than another, and how can language best be put to work in the service of diplomacy and international relations?   This course promotes language awareness as a means of improving the skills of opinion shaper...

Course
In recent years, consular and diaspora diplomacy have both emerged as important areas in diplomatic studies; governments are becoming more citizen-centric. Consular diplomacy has gained prominence in many foreign ministries, a dramatic turnaround...

Course
The complexity of international relations has forced states to change how they conduct diplomacy institutionally. There has been growing debate about the proliferation of a kind of diplomacy that occurs through the activities of civil society. To the...
 25 Mar 2016

Blog post
‘The exercise of power is determined by thousands of interactions between the world of the powerful and that of the powerless’, remembered Vaclav Havel in his assumption that power is something held and exerted by ordinary people. This ar...
 17 Feb 2016

Blog post
New: Photos from the event The Challenges for Public Diplomacy on the Road towards the 11th Asia-Europe Meeting (ASEM) Summit (15-16 July 2016, Ulaanbaatar, Mongolia) Roundtable Discussion 30 November 2015, 13.15–14.15 CET
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 30 Nov 2015

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The event is taking place in the framework of the Asia-Europe Public Diplomacy Training Initiative. It complements a training of 25 diplomats from ASEM countries in public diplomacy. The public event will build on the existing ASEF dual perceptions s...
 3 Jul 2014

Event
This evening, 21st November, 2013, Europe met Asia on the lush and verdant lawns of the Spanish Ambassador’s residence in New Delhi. Two of the greatest performers of Flamenco guitar music, with a singer and accompanist and a powerfully express...
 22 Nov 2013

Blog post
Recording of the August webinar Summary text of the August webinar The webinar addressed the development of radio broadcast. The basis for radio broadcasting was created by scientific and technological breakthroughs ...

Basic page
Webinar Announcement The previous breakthrough in wireless technology set the stage for the use of radio broadcasting during and after World War II. Radio was the most important communication medium that influenced the outcome of World War II. ...
 30 Aug 2013

Event
Wikipedia is the most popular encyclopedia of our time. It influences public understanding of events and it is a relevant platform for public diplomacy. This blog post addresses the way Wikipedia coverage has reflected unfolding political development...
 12 Jul 2013

Blog post
(Excerpts from Diplo’s online course on Public Diplomacy – First lecture on Public Diplomacy: Concepts & Methods by Ambassador Kishan Rana) Dean Edmund Gullion of the Fletcher School of Diplomacy coined the term ‘public...

Basic page
(Indicated times are CET - Central European Time) AUDIENCE Thanks to broadcast and remote participation options, the outreach of the event was beyond Geneva. Participants mainly included: Diplomats from permanent missions, representativ...
 19 Jun 2013

Event
Today, Wikipedia is a main source of information. Wikipedia links appear at the top of most web searches, and it is often the first source we consult. Wikipedia articles cover topics found in general encyclopedias, along with many issues not covered ...
 21 Jun 2013

Event
“A most unfortunate misunderstanding in US social media”, as the Czech ambassador to the US called the confusion of many American social media users that the two suspects of the Boston marathon bombings come from the Czech republic, a cou...
 21 Apr 2013

Blog post

Description:

Dr Biljana Scott’s article on framing an argument introduces the linguistic and rhetoric aspects of persuasion. The way in which we frame an issue largely determines how that issue will be understood and acted upon. By dissecting Obama’s Nobel Prize acceptance speech of December 2010, Dr Scott illustrates the main techniques for framing an argument. ‘This speech can be seen as epitomizing the exercise of framing, given the implausible task of using a peace prize as a venue in which to advocate war.’ Dr Scott’s analysis of Obama’s speech starts with the use of logic in the framing of the argument, followed by the importance of storytelling, and concludes with the interplay between reason and emotion.

Source: 
Persuasion, The Essence of Diplomacy
 Biljana Scott , 2013

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Who should apply?
 Working diplomats, professionals involved in international relations, and others who wish to learn about new topics in the field of diplomacy or expand and refresh their knowledge of more traditional topics. 

 How much study tim...
 18 Feb 2013

Event
Public diplomacy has become a ‘hot button’ issue, not just for diplomats but for a whole clutch of non-state actors – those active in business, culture, education, the media, public affairs and scholars, and even tourism – all of whom contribute to P...
 22 Jan 2013

Blog post
Mocking laughter greets our stories of how email was welcomed as a revolutionary time-saver in the 1990s, when we first introduced it into organisations. Even though for many people their most urgent priority is how to deal with their daily torrents ...
 26 Sep 2012

Blog post
Diplo Foundation run a second Public Diplomacy workshop for the South African Parliament in Cape Town (18-20 Septemer 2012). The workshop aims to develop institutional capacity of South African Parliament in the field of public diplomacy. The worksho...
 18 Sep 2012

Event
Diplo Foundation ran a second Public Diplomacy workshop in Pretoria (10-14 September) for the South African Directorate of International relations and Cooperation, The workshop aimed to build individual and institutional capacities for conceptualisin...
 10 Sep 2012

Event
‘America rightly honors its great generals who protect the nation and win our wars. We should also recognize our great diplomats who outwit our enemies, open new roads to the future, and win the peace.’ Writes Nicola Burns in his text Mas...
 17 Apr 2012

Blog post

Description:

This thesis examines if any attempts are made by the Muslim world to address the current negative image of Islam using public diplomacy (PD) and if these efforts are effective and successful. It is the aim of this research to show that the correct use of PD can result in a positive improvement of the image of Islam.

The first chapter provides an overview of issues and factors influencing the current relationship between the Muslim and the Western world. The second , third and fourth chapter provide a profile of the countries studied, the Hashemite Kingdom of Jordan, Malaysia, the Kingdom of Saudi Arabia and the Republic of Senegal, focusing on PD efforts to change the current image of Islam. Efforts are compared, analyzed on impact on the existing image in the West.

It concludes that all four countries are involved in efforts to change the image of Islam through PD, however a non-supportive domestic situation, lack of understanding of the culture in the West as well as a lack of unified coordination challenge the success of these efforts. The thesis concludes with the firm belief that public diplomacy can make a difference in the image of Islam.

Source: 
Dissertation library
 Angelic Alihusain-del Castilho , 2010
 
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This paper examines the present Slovak PD with its positive and negative components and outlines the requirements for a modern and effective PD. It describes the challenge of establishing and occupying a legitimate and relevant place of PD in the Slovak foreign policy and activities. It points to a serious need of a having a unifying element in too general, fragmented and uncoordinated activities of most Slovak governmental and municipal institutions thus far. It claims that civil society and the private sector must be brought on board in order to include the entire spectrum of the Slovak society. If sustainability and credibility is to be achieved, fundamental values generated by the Slovak people must become a basis for any future strategic considerations in this area. Creating a distinguishable image of Slovakia in the fierce competition of other countries requires a consistent, diligent and patient effort by all relevant stakeholders. The paper pays special attention to the sometimes strained political relations between Slovakia and Hungary and argues for the greater use of PD to influence positive change. The paper concludes by suggesting that priority should be given to further development and modernization of the Slovak PD and that carefully elaborated and targeted PD should become an increasingly important asset for the Slovak foreign policy.

Source: 
Dissertation library
 Olga Algayerova , 2010
 
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The 2008 Beijing Olympics were ardently sought, lavishly staged and hugely successful, despite intense scrutiny, speculation and setbacks. Amplified by modern media, most controversies revolved around China’s political repression, epitomised by Tibet brutality. Resultant protests threatened boycott and terror, putting internal cohesion, national image and Olympic dream at stake.

This study argues that despite controversies and setbacks, China successfully used the Beijing Olympics as a tool of public diplomacy with a positive impact on its politics, economics and environment. The Games helped China to portray a successful national brand image as an emerging global power with growing influence, despite some problem areas. Hosting the Games was a consequence of China’s economic success, showcase of remarkable achievements, catalyst for Beijing’s modernisation and signal for more business.

China relied on state and economic might, organisational and sporting excellence, nationalist and shrewd diplomacy to avoid an Olympic embarrassment. Bolstered by economic success, China’s PD is reinforced and undercut by authoritarianism, ethnic diversity and controversial trade and defence policies. Yet, global status demands greater accountability. Good Olympic impressions would diminish if the major issues spotlighted elude resolution. As PD becomes increasingly indispensable in the management of external affairs, China’s Olympic experience offers wider lessons.

Source: 
Dissertation library
 Evans Phidelis Aryabaha , 2010
 
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Description:

This paper describes and discusses public diplomacy from the practitioner’s perspective

Source: 
Modern Diplomacy. Ed J. Kurbalija (1998)
 Pamela H. Smith , 1998

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The Workshop on Public Diplomacy for Parliamentarians focused on the participation of South African parliamentarians in public diplomacy activities. It addressed both specific management and implementation aspects (for example, the use of e-...
 19 Apr 2011

Event
The Public Diplomacy workshop organised recently in Pretoria, South Africa – part of the Public Diplomacy Capacity Development Programme – also included online training for junior diplomats (ongoing since March 2011) and training...
 11 Apr 2011

Event
New social media channels and user generated content cause a significant change on the way that political events are covered. This is not only true for situations in which the presence of journalists is restricted, like the 2009 Iranian elections. Co...
 10 May 2010

Blog post
An experience recently reported by the NY Times shows what an interactive public diplomacy strategy should be about. Cultural diplomacy has been used as part of US strategy for public diplomacy in a project sponsored by the State Department called Da...
 22 Mar 2010

Blog post
The involvement of the media in Public Diplomacy may take different shapes. One of them is known as diplomacy in the media. It happens when a State uses mass media channels to establish communication with other State as a way to move forward negotiat...
 22 Mar 2010

Blog post
On Wednesday, March 3, an interesting event was organized during the visit of theSecretary of StateHillary Clinton in Brazil. Significantly, it was called townterview – a mix between the ideas of “closeness” and participation embodied in town meeting...
 11 Mar 2010

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A good way to start exploring the field of e-diplomacy is to discuss the correlation between this theme and the theory of international relations. In this video, Joseph Nye explains how public diplomacy currently relies on "soft power", or ...
 2 Mar 2010

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How can diplomats make use of technology to improve their professional skills and communication? How do computer mediated communications affect diplomatic discourse? What is the impact of a globalized and interactive media such as the Internet on pu...
 1 Mar 2010

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