Organisations appear to change slowly, often very slowly. The causes are legion and the stuff of libraries full of research into institutional change.
In this chapter, John Pace decribes the three-phase evolution of knowledge management in the human rights program of the United Nations.
In this chapter, Walter Fust talks about the role of knowledge management, and knowledge for development, in diplomacy.
The book covers a wide range of topics - beginning with a general introduction to the concept of knowledge management, the interplay between development and diplomacy, the importance of institution
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