If ever there was a time for governments to get their communications right, it is now. Governments everywhere are under scrutiny for what they say, how accurately they report facts, and what actions they are proposing. COVID-19 is spreading faster than press offices can get their messages out. Thanks to the Internet, the media and members of the public are posting stories which may not show governments in their best light. People need to know will they get sick, will they receive the treatments they need, and will they lose their jobs, their homes, their lives.