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In this chapter, John Pace decribes the three-phase evolution of knowledge management in the human rights program of the United Nations. The realisation that knowledge management is a necessity came during the third phase.

Source: Knowledge and Diplomacy. Ed by J. Kurbalija (2002)
Author: John Pace, 2002

In his paper, Colin Jennings describes the way Wilton Park – an executive agency of the British FCO – operates. He highlights some of the key reasons for its success, and identifies some specific outcomes of the conferences organised by Wilton Park.

Source: Knowledge and Diplomacy. Ed by J. Kurbalija (2002)
Author: Colin Jennings, 2002

In this paper, Drazen Pehar analyses the argumentation made by George Lakoff of the University of California at Berkeley in his seminal paper  on ‘Metaphor and War’, in which he tried to deconstruct the rhetoric U.S. president George Bush used to justify the war in the Gulf.

Source: Knowledge and Diplomacy. Ed by J. Kurbalija (2002)
Author: Drazen Pehar, 2002

Dr Abu Jaber brings a cross-cultural element to the discussion of language and diplomacy, surveying the historical development of diplomatic language particularly in the Arab world.

Source: Language and Diplomacy. Ed by J. Kurbalija and H. Slavik (2001)
Author: Kamel S. Abu Jaber, 2001

Benoit Girardin takes a philosophical approach to rhetoric - along with the issues of interpretation and ethics.

Source: Language and Diplomacy. Ed by J. Kurbalija and H. Slavik (2001)
Author: Benoit Girardin, 2001

Edmond Pascual interprets diplomatic communication with the linguistic tools of pragmatics.

Source: Language and Diplomacy. Ed by J. Kurbalija and H. Slavik (2001)
Author: Edmond Pascual (Translation from French by Helena Mallia), 2001

Dr Donald Sola asks whether software innovation can make a contribution to the needs of those learning the world "languages of wider communication".

Source: Language and Diplomacy. Ed by J. Kurbalija and H. Slavik (2001)
Author: Donald Sola, 2001

The final paper in this volume, by Jovan Kurbalija, is based on the experience of ten years of research and development work in the field of information technology and diplomacy. Kurbalija explains the relevance and potential of hypertext software tools for the field of diplomacy.

Source: Language and Diplomacy. Ed by J. Kurbalija and H. Slavik (2001)
Author: Jovan Kurbalija, 2001

The first paper, presented by Prof. Peter Serracino-Inglott as the keynote address at the 2001 conference, examines the serious issue of diplomatic communication in a playful manner, through one of the most paradigmatic and creative examples of language use: joking.

Source: Language and Diplomacy. Ed by J. Kurbalija and H. Slavik (2001)
Author: Peter Serracino-Inglott, 2001

Professor Raymond Cohen writes that "when negotiation takes place across languages and cultures the scope for misunderstanding increases.

Source: Language and Diplomacy. Ed by J. Kurbalija and H. Slavik (2001)
Author: Raymond Cohen, 2001

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