ICTD and e-Governance Community of Practice meeting
Tallinn, Estonia – December, 2006

 

DiploFoundation director Jovan Kurbalija was one of the speakers at the first joint Asia-Pacific and Europe-CIS inter-regional ICTD/e-Governance Community of Practice meeting. Attending the meeting were government counterparts, representatives of the business community and civil society. The meeting was a continuation of regional events following the previous meetings held in Kuala Lumpur in 2002 and 2004, and in Baku and Kiev in 2003 and 2004 respectively. The Tallinn event consisted of two inter-related, back-to-back meetings.

 

The first event was a training and brainstorming seminar entitled "Understanding the Information Society: Leveraging ICT for Better Governance and MDGs". Its target audience was UNDP country office colleagues working in the area of governance, especially e-governance and ICT for Development (ICTD). The prime objective was to better understand the consequences of the emerging Information Society for the countries and UNDP development work by defining, and debating such issues as e-Government, e-Democracy, e-Business, and e-Networking.

 

The second meeting was a more specialised e-government event, entitled "Advancing ICT-enabled Public Sector Modernisation and Reform: Identifying e-Government Solutions for Efficient Administration and Friendly Public Service". The goal of this meeting was to learn and agree on how ICT can help change and re-engineer government business processes for public sector modernisation and better service delivery at various administrative levels. Specifically, the meeting explored the role of e-governance in advancing public administration reform through the application of Business Process Analysis and Re-engineering instruments, to improve efficiency at the back-office and increase transparency at the front end. Special emphasis was given to planning, designing implemention-related, Web-based “One-Stop Shops", and citizen portals.

 

The meeting was organised by the UNDP Regional Centre of Bangkok (RCB), UNDP Bratislava Regional Centre (BRC), and the e-Governance Academy of Estonia.