Biljana Glisovic Milic is from Belgrade, Serbia. She is an electrical engineer and is currently working as an account manager with EUnet, an Internet Service Provider. She has been involved with DiploFoundation since 2005 as a participant of the IG course in Belgrade, IGCBP 2006 and Internet Governance research projects. She is tutor on the ISOC NGL eLearning Programme, Diplo IGCBP foundation phase, the advanced module on Infrastructure and Connection Costs and on the Research Phase course on Infrastructure. Biljana participated in the WSIS PrepCom II in Geneva, WSIS in Tunis and at the IGF meeting in Athens as a DiploFoundation fellow. Her main interests are the extension of the telecommunication infrastructure in developing countries, IPv6 and ICT national strategies. Her research includes a paper on Telecommunication Infrastructure: Recommendations for Reasonable Costs of Internet Access. Biljana’s plans are to follow future activities on Internet governance.