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Overview

Governments are realising that the ability to use ICT tools to maximise efficiency and economic gain, and to support development, transparency and citizen satisfaction, is a valuable skill needed in all areas.

This has placed ICT development on governments' development agendas, fuelling the realisation that developing ICT as a tool and as an industry will help emerging countries bridge the digital divide and become competitive with more technologically advanced countries. Much effort has therefore been made internationally to promote strategies for the development of ICT in emerging economies which, when properly implemented, will provide a foundation for social and economic development.

The 10-week advanced thematic course in ICT Policy and Strategic Planning offers in-depth discussion of national ICT policies and strategies, development, implementation and management, e-readiness assessment and benchmarking, including the analysis of case studies.

Click on the orange tabs above for course details, methodology, prerequisites, fees, and how to apply.

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Open for applications: 

No

Application deadline: 
TBA
Start date: 
TBA
Course code: 
IGCBP13
ECTS credits: 
0
Mode(s) of study: 
Certificate
Course details

Governments are realising that the ability to use ICT tools to maximise efficiency and economic gain, and to support development, transparency and citizen satisfaction, is a valuable skill needed in all areas.

This has placed ICT development on governments' development agendas, fuelling the realisation that developing ICT as a tool and as an industry will help emerging countries bridge the digital divide and become competitive with more technologically advanced countries. Much effort has therefore been made internationally to promote strategies for the development of ICT in emerging economies which, when properly implemented, will provide a foundation for social and economic development.

The 10-week advanced thematic course in ICT Policy and Strategic Planning offers in-depth discussion of national ICT policies and strategies, development, implementation and management, e-readiness assessment and benchmarking, including the analysis of case studies.

By the end of the course, participants should be able to:

  • understand the implementation, monitoring and evaluation process, and talk about strategies to mitigate the risks and to ensure the success of an ICT strategy.
  • discuss what makes a good policy, and how to develop a good action plan, including the prerequisites and content of an ICT policy;
  • describe the role and responsibility of stakeholders across various stages;
  • explain some of the models used in developing ICT strategies, as well as the role of policy research;
  • discuss guiding principles necessary for developing an ICT strategy, and the various key stages involved, from planning to evaluation of the strategy;
  • understand why national ICT strategies are important, and which areas should be covered by these strategies.

The course forms part of the Thematic Phase of Diplo’s Internet Governance Capacity Building Programme (IGCBP). This phase offers in-depth courses that provide deeper understanding of a particular issue. Other courses forming part of this phase - which may run simultaneously or at a later date - include Cybersecurity, E-participation, History of Internet Governance, Infrastructure and Critical Internet Resources, Intellectual Property Rights, and Privacy and Personal Data Protection.

Excerpt from course materials

Essentially, the justification for developing ICT strategies lies in the argument that ICT can be used as a tool for development. First, ICT as an industry on its own provides a plethora of products and services that can be traded for economic benefit. Secondly, ICT as a tool can enhance productivity, increase transparency and accountability, and improve efficiency while at the same time reducing cost. In order to harness all these benefits, countries must establish a strategy for coordinated development of ICT as an industry and as a tool for service delivery. Finally, there is the need for countries to join the global information infrastructure. Indeed, transactions at international level now use ICT media for communication and commerce. This has made it mandatory for countries to get connected.

Course outline

The advanced thematic course in ICT Policy and Strategic Planning covers the following topics:

  • Introduction to ICT Strategy explains the necessity for national ICT strategies, the components of ICT strategy, and models for ICT strategy development.

  • National ICT Policies discusses national ICT policies and strategies, including the context and background; it also discusses ICT policy advocacy, the role of stakeholders, and some guiding principles for the development of ICT policies.

  • Policy Formulation and Development examines the types, cycle, and impact of policy, the role of policy research and analysis, and policy development process and principles.

  • Contextualising ICT Policy in the general policy framework explains ICT policy as it relates to ICT, and offers recommendation areas which ICT policy should cover. It discusses issues which a standard ICT policy should address, and contents of a good ICT policy.

  • E-readiness and Benchmarking talks about the relationship between ICT policy, e-readiness and benchmarking. It discusses the types, objectives, and tools, and offers examples of ICT benchmarking.

  • Development of a Strategic Action Plan discusses some basic strategy concepts and principles, and considers the key steps typically employed in developing the action plan, including prerequisites, elements and content. This chapter also highlights issues to be considered in developing such ICT strategic action plans.

  • Implementation of ICT Strategies discusses aspects related to implementation of an action plan, including the monitoring and evaluation of national ICT strategies, major types of programme evaluation, promotion and awareness, roles and responsibilities of stakeholders, and risks and mitigation strategies.

  • Case studies will illustrate the theoretical application of the various stages involved in ICT Policy and Strategic Planning.

Reviews

...This course contains many practical and operational tools. After this course, we have all the baggage (in terms of tools) to develop an ICT strategy.

...I liked the fact that I got the opportunity to go more in-depth on those internet issues that have to do with capacity development. The fact that we had feedback from all over the world made it so much richer experience. The step-by-step explanation of the process how to come to a successful project implementation of internet for development is something that will be of benefit to me and those I work with for a long time.

Who should apply

Diplo seeks applications from the following, from both developed and developing countries:

  • Officials in government ministries, departments, or institutions dealing with Information Society, Internet and ICT-related policy issues (e.g. telecommunications, education, foreign affairs, justice);
  • Postgraduate students, academics and researchers in the IG field (e.g. in telecommunications, electrical engineering, law, economics, development studies);
  • Civil society activists in the IG and Information Society fields;
  • Journalists covering IG issues; and
  • Individuals in Internet business-related fields (e.g. ISPs, software developers).

This course may also be of interest to:

  • Practising diplomats, civil servants, and others working in international relations who want to refresh or expand their knowledge of specific IG-related issues, under the guidance of experienced practitioners and academics.
  • Postgraduate students of diplomacy or international relations wishing to study topics not offered through their university programmes or diplomatic academies and to gain deeper insight through interaction with practising diplomats.
Prerequisites

Applicants are required to have:

  • Either completed the course Introduction to Internet Governance, or to have equivalent knowledge of Internet governance issues, or experience in the field, or experience of the multistakeholder approach in international affairs;
  • Sufficient ability in the English language to undertake postgraduate level studies (including reading academic texts, discussing complex concepts with other course participants, and submitting written essay assignments);
  • Regular access to the Internet (dial-up connection is sufficient, although broadband is preferable);
  • A minimum of 7-8 hours commitment per week, and the readiness to participate in class online sessions (once a week at specified times).
Fees

The course fee for the thematic certificate course in ICT Policy and Strategic Planning is €650.

Applicants must pay full fees upon official acceptance into the course. The fee includes:

  • Full tuition
  • Access to all course materials online, via Diplo’s online classroom
  • Personal interaction via the online classroom with course lecturers, staff and other participants
  • Online technical support
  • Postgraduate-level certificate issued by DiploFoundation on successful completion of course requirements (interaction and participation, all assignments)

Financial assistance

A limited number of partial scholarships (maximum 20%) will be offered to participants from developing and emerging countries. Participants who would like to apply for financial assistance must upload the following documents with their application:

  • a CV or resumé;
  • a motivation letter outlining relevant professional and educational background, and interest in the course.

As Diplo's ability to offer scholarship support is limited, candidates are strongly encouraged to seek scholarship funding directly from local or international institutions. Our guide to Finding Scholarships for Online Study may provide you with some useful starting points.

How to apply

Applications for this course are now closed.

For more information about Diplo's Internet governance initiatives, including the Internet Governance Building Programme, visit www.diplomacy.edu/ig, or contact us at ig@diplomacy.edu


Cancellation Policy

Diplo reserves the right to cancel this course if enrolment is insufficient. In case of cancellation, Diplo will notify applicants shortly after the application deadline. Applicants who have paid an application fee may apply this fee towards another course or receive a refund.

Print course info
Course details:

Governments are realising that the ability to use ICT tools to maximise efficiency and economic gain, and to support development, transparency and citizen satisfaction, is a valuable skill needed in all areas.

This has placed ICT development on governments' development agendas, fuelling the realisation that developing ICT as a tool and as an industry will help emerging countries bridge the digital divide and become competitive with more technologically advanced countries. Much effort has therefore been made internationally to promote strategies for the development of ICT in emerging economies which, when properly implemented, will provide a foundation for social and economic development.

The 10-week advanced thematic course in ICT Policy and Strategic Planning offers in-depth discussion of national ICT policies and strategies, development, implementation and management, e-readiness assessment and benchmarking, including the analysis of case studies.

By the end of the course, participants should be able to:

  • understand the implementation, monitoring and evaluation process, and talk about strategies to mitigate the risks and to ensure the success of an ICT strategy.
  • discuss what makes a good policy, and how to develop a good action plan, including the prerequisites and content of an ICT policy;
  • describe the role and responsibility of stakeholders across various stages;
  • explain some of the models used in developing ICT strategies, as well as the role of policy research;
  • discuss guiding principles necessary for developing an ICT strategy, and the various key stages involved, from planning to evaluation of the strategy;
  • understand why national ICT strategies are important, and which areas should be covered by these strategies.

The course forms part of the Thematic Phase of Diplo’s Internet Governance Capacity Building Programme (IGCBP). This phase offers in-depth courses that provide deeper understanding of a particular issue. Other courses forming part of this phase - which may run simultaneously or at a later date - include Cybersecurity, E-participation, History of Internet Governance, Infrastructure and Critical Internet Resources, Intellectual Property Rights, and Privacy and Personal Data Protection.

Excerpt from course materials

Essentially, the justification for developing ICT strategies lies in the argument that ICT can be used as a tool for development. First, ICT as an industry on its own provides a plethora of products and services that can be traded for economic benefit. Secondly, ICT as a tool can enhance productivity, increase transparency and accountability, and improve efficiency while at the same time reducing cost. In order to harness all these benefits, countries must establish a strategy for coordinated development of ICT as an industry and as a tool for service delivery. Finally, there is the need for countries to join the global information infrastructure. Indeed, transactions at international level now use ICT media for communication and commerce. This has made it mandatory for countries to get connected.

Course outline

The advanced thematic course in ICT Policy and Strategic Planning covers the following topics:

  • Introduction to ICT Strategy explains the necessity for national ICT strategies, the components of ICT strategy, and models for ICT strategy development.

  • National ICT Policies discusses national ICT policies and strategies, including the context and background; it also discusses ICT policy advocacy, the role of stakeholders, and some guiding principles for the development of ICT policies.

  • Policy Formulation and Development examines the types, cycle, and impact of policy, the role of policy research and analysis, and policy development process and principles.

  • Contextualising ICT Policy in the general policy framework explains ICT policy as it relates to ICT, and offers recommendation areas which ICT policy should cover. It discusses issues which a standard ICT policy should address, and contents of a good ICT policy.

  • E-readiness and Benchmarking talks about the relationship between ICT policy, e-readiness and benchmarking. It discusses the types, objectives, and tools, and offers examples of ICT benchmarking.

  • Development of a Strategic Action Plan discusses some basic strategy concepts and principles, and considers the key steps typically employed in developing the action plan, including prerequisites, elements and content. This chapter also highlights issues to be considered in developing such ICT strategic action plans.

  • Implementation of ICT Strategies discusses aspects related to implementation of an action plan, including the monitoring and evaluation of national ICT strategies, major types of programme evaluation, promotion and awareness, roles and responsibilities of stakeholders, and risks and mitigation strategies.

  • Case studies will illustrate the theoretical application of the various stages involved in ICT Policy and Strategic Planning.

Reviews

...This course contains many practical and operational tools. After this course, we have all the baggage (in terms of tools) to develop an ICT strategy.

...I liked the fact that I got the opportunity to go more in-depth on those internet issues that have to do with capacity development. The fact that we had feedback from all over the world made it so much richer experience. The step-by-step explanation of the process how to come to a successful project implementation of internet for development is something that will be of benefit to me and those I work with for a long time.

Who should apply:

Diplo seeks applications from the following, from both developed and developing countries:

  • Officials in government ministries, departments, or institutions dealing with Information Society, Internet and ICT-related policy issues (e.g. telecommunications, education, foreign affairs, justice);
  • Postgraduate students, academics and researchers in the IG field (e.g. in telecommunications, electrical engineering, law, economics, development studies);
  • Civil society activists in the IG and Information Society fields;
  • Journalists covering IG issues; and
  • Individuals in Internet business-related fields (e.g. ISPs, software developers).

This course may also be of interest to:

  • Practising diplomats, civil servants, and others working in international relations who want to refresh or expand their knowledge of specific IG-related issues, under the guidance of experienced practitioners and academics.
  • Postgraduate students of diplomacy or international relations wishing to study topics not offered through their university programmes or diplomatic academies and to gain deeper insight through interaction with practising diplomats.
Methodology:

This course is conducted online over a period of ten weeks, including one week of classroom orientation, eight weeks of dynamic class content and activities, and one week for the final assignment. Reading materials and tools for online interaction are provided through an online classroom. Each week, participants read the provided lecture texts, adding comments, references, and questions in the form of hypertext entries. The tutor and other participants read and respond to these entries, creating interaction based on the lecture text. During the week, participants complete additional online activities (e.g. further discussion via blogs or forums or quizzes). At the end of the week, participants and tutors meet online in a chat room to discuss the week’s topic.

Courses are based on a collaborative approach to learning, involving a high level of interaction. This course requires a minimum of 7-8 hours of study time per week.

Participants are invited to join Diplo’s global Internet governance online community of over 1,400 members, and to attend monthly webinars and other IG-related events and activities.

The course materials, the e-learning platform, and the working language of the course is English. Applicants should consider whether their reading and writing skills in English are sufficient to follow postgraduate level materials and discussion.

Prerequisites:

Applicants are required to have:

  • Either completed the course Introduction to Internet Governance, or to have equivalent knowledge of Internet governance issues, or experience in the field, or experience of the multistakeholder approach in international affairs;
  • Sufficient ability in the English language to undertake postgraduate level studies (including reading academic texts, discussing complex concepts with other course participants, and submitting written essay assignments);
  • Regular access to the Internet (dial-up connection is sufficient, although broadband is preferable);
  • A minimum of 7-8 hours commitment per week, and the readiness to participate in class online sessions (once a week at specified times).
Fees:

The course fee for the thematic certificate course in ICT Policy and Strategic Planning is €650.

Applicants must pay full fees upon official acceptance into the course. The fee includes:

  • Full tuition
  • Access to all course materials online, via Diplo’s online classroom
  • Personal interaction via the online classroom with course lecturers, staff and other participants
  • Online technical support
  • Postgraduate-level certificate issued by DiploFoundation on successful completion of course requirements (interaction and participation, all assignments)

Financial assistance

A limited number of partial scholarships (maximum 20%) will be offered to participants from developing and emerging countries. Participants who would like to apply for financial assistance must upload the following documents with their application:

  • a CV or resumé;
  • a motivation letter outlining relevant professional and educational background, and interest in the course.

As Diplo's ability to offer scholarship support is limited, candidates are strongly encouraged to seek scholarship funding directly from local or international institutions. Our guide to Finding Scholarships for Online Study may provide you with some useful starting points.

How to apply:

Applications for this course are now closed.

For more information about Diplo's Internet governance initiatives, including the Internet Governance Building Programme, visit www.diplomacy.edu/ig, or contact us at ig@diplomacy.edu


Cancellation Policy

Diplo reserves the right to cancel this course if enrolment is insufficient. In case of cancellation, Diplo will notify applicants shortly after the application deadline. Applicants who have paid an application fee may apply this fee towards another course or receive a refund.

Contact admissions

DiploFoundation (attn Tanja Nikolic)

Anutruf, Ground Floor

Hriereb Street

Msida, MSD 1675, Malta

Tel: +356 21 333 323; Fax: +356 21 315 574

admissions@diplomacy.edu

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For Internet Governance courses please contact our IG team on: ig@diplomacy.edu

For Professional Development workshops please contact Sylvana Busuttil on: s.busuttil@diplomacy.edu