Workshop Announcement

Online Learning in Diplomacy
Geneva, 29-30 May 2006
Venue:
Fédération des enterprises romandes Genève
            98, rue de Saint-Jean, 1211, Genève 11


Given the wide geographic distribution of diplomatic services, online learning is the natural answer to the training needs of diplomats, bridging the limitations of space and time and connecting people over great distances.

Decision makers must address a number of practical questions in order to introduce meaningful online training programmes to their ministries. This process involves the need to resolve institutional issues, solve technical problems, and manage cultural changes.

This workshop will provide practical guidance for the introduction of effective, learner-centred, and relevant online learning programmes for diplomats. 

Workshop programme:
Monday (29 May 2006, half-day)
 
14:00-15:30
 
Online Learning for Diplomacy
 
The dot-com era created unrealistic expectations about the impact of Internet-based online learning, largely ignoring existing experience in technology-enhanced learning. However, the hype has passed, and practitioners increasingly deploy online learning where its use is justified and when it adds value. Diplomatic training survived the “reality check:” the geographical dispersal of diplomats makes online learning a useful part of the diplomatic training repertoire.
 
Jovan Kurbalija, DiploFoundation
The Role of Online Learning Today
History, contexts and trends
 
From 19th century correspondence courses, through industrial-type one-size-fits all distance education, to 21st century learner-centred flexible online learning, educators have believed their approaches to be the right solution for the learning needs of their times and their audiences. Is the current revolution in technology-enhanced learning any different from all the others?
 
Dejan Dincic, DiploFoundation
  Coffee break
 
16:00-17:30
 
Effective Learning Frameworks
Critical Success Factors for Online Learning
 
Can online training be planned and managed like other corporate activities, reducing risks and increasing the probability of success by decomposing complex projects and applying standard project management techniques? In this session, Ed Gelbstein will apply a “management” lens to identify critical success factors of online learning projects that don’t always neatly fit into purely educational categories. 
 
Eduardo Gelbstein, DiploFoundation
 
 
Multiple Perspectives: Diplomat, Online Learner, Online Instructor
 
Petru Dumitriu is Romanian diplomat with extensive and varied experience in online learning. In 2004 he attended Diplo’s online course on Internet Governance. In 2005 he co-developed an online course on Multilateral Diplomacy, which he now delivers regularly as part of Diplo’s learning programmes. In this presentation he will reflect on these different perspectives of diplomat, online course lecturer and online learner. 
 
Petru Dumitriu,
Ministry of Foreign Affairs of Romania; DiploFoundation Faculty 
 

 
  
Tuesday (30 May 2006)

09:00- 9:45
 
Management Perspectives
Implementing an E-Learning Strategy: the UK Experience
 
John Wright has been at the centre of FCO’s e-Learning initiative. He will present the UK experience, especially:
  • drivers for e-learning;
  • progress made by the FCO in implementing e-learning;
  • defining the infrastructure;
  • selecting and sourcing content;
  • successes;
  • challenges;
  • future projects.
 
John Wright, 
Foreign and Commonwealth
Office, UK
09:45-10:30 Academics Online
 
Diplomatic training institutions often engage academics from traditional learning institutions to design and deliver courses. Biljana Scott was already an experienced lecturer at the Oxford University when she started designing and delivering online courses with Diplo. She will reflect on the transition from traditional to online learning and considerations for integrating academics with traditional experience in online learning programmes. 
 
Biljana Scott, 
Lecturer, DiploFoundation and Oxford University
 
  Coffee break
 
Instructional Design and Pedagogical Approaches

11:00-12:00
 
Instructional Design Models: How to Organise Appropriate Pedagogical Scenarios to Achieve Instructional Goals
 
This session aims to familiarise participants with theoretical and methodological foundations of effective learning design. Several instructional design models, frameworks and guidelines will be introduced, along with discussion of what they might achieve. Participants will have the chance to discuss these models in relation to their instructional goals and planned projects.  
 
 
Daniel Schneider, TECFA (Educational Technology Centre), University of Geneva

 
  Lunch

13:15-14:15
 
Learning About e-Learning: Pedagogical Approaches to Design and Development
 
The Canadian Foreign Service has extensive experience in using different forms of online learning for training diplomats. This presentation will provide a broad overview of online learning topics, with emphasis on the experience of the Canadian Foreign Service Institute. An interactive part of the session will invite participants to reflect on their personal learning experiences and how these reflections can help them plan and design better learning programmes. 
 
Deborah Goudreau, Centre of Learning
for International
Affairs and Management/
Canadian Foreign Service Institute
  
14:15-14:45 The Labyrinth of Technologies
 
A guided tour of the labyrinth of technologies available for online learning, including the multitude of confusing acronyms, technical standards and software platforms. 
 
Dejan Dincic, DiploFoundation
  Coffee break
 
15:15-16:00
 
Quality Assurance and Evaluation
 
Quality assurance, including evaluation, needs to be planned from the start, and implemented throughout online course design and provision. No single approach or methodology for quality assurance and evaluation is correct; rather, different situations and needs and different resources and budgets demand different approaches and methodologies. This session will outline some of the main strategies and areas covered by quality assurance, and various approaches and methodologies for evaluation. We will raise questions of particular relevance to MFAs in planning online learning for their staff and provide opportunities for discussion of these issues. 
 
Hannah Slavik, DiploFoundation
16:00-17:00 Case Study – MFA Mexico
 
Most e-learning initiatives face serious challenges: insufficient resources, drop-out rates, institutional support. Alina Bassegoda Treviño will present the experiences of the newly developed e-learning system of the Mexican diplomatic academy. She will share with us how her institute managed the challenges they faced. 
Alina Bassegoda Treviño,
Instituto Matias Romero, Mexico
17:00-17:30 Discussion and closing

Diplo will share its ten-year experience of providing online learning for diplomats. Active diplomats who have attended Diplo online courses will reflect on their experiences and present a learners’ point of view. Participants in the workshop will have the opportunity to bring up any practical questions they feel are important.

Workshop programme [PDF]



Organised by:

in cooperation with



Graduate Institute of International Studies, Geneva
 
Conference venue:
 
Hotel Warwick
14, rue de Lausanne
1201 Genève

Tel.: 0041(0)22/7168000
Fax: 0041(0)22/7168296

 

Read the background paper by
Kishan S. Rana

Foreign Ministries: Change and Reform


 

    
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